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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV quickly installed and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad unpacked my new TV and quickly set it up. Removed all packing and cleaned up very well. Linked the new remote to the TV and quickly got things up and running. Linked the set to Internet so I could use streaming services. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gal that delivered and set up my new TV did a wonderful job. She was on time, quick, careful about my TV and furniture and very good at explaining how it worked. I'll always use the Best Buy deliver and set up people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer did a superb job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very well informed about the product and the installation went very smoothly. He programmed the set and the blue-ray player and explained everything so I could understand. Very good installer. A+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set tv up quickly and made all necessary adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech was Fantastic, Above & Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician who visited was so super helpful, he went above and beyond. Upon opening the box, I was devastated to see the TV had been damaged in delivery, completely busted screen, unusable. He drove to Best Buy and came back to my home later that afternoon with a new set. Set everything up, connected wifi and my bluray player. Was absolutely fantastic. Sorry I cannot remember his name

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job, arrived on time and set everything up quickly. Cleared away all boxes and packing material and gave me a quick lesson on its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time within our window and was very informative to my in-laws where we had the TV delivered as a surprise gift! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were efficient and good. They answered all our questions and demonstrated the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were extremely pleasant and knowledgeable in the setup of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Jaylen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jaylen did my set up and wall mounting. He was very professional and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad is a must with the larger TVs. They quickly assembled and set up the TV and took away the box and old TV. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new Smart TV and explained how it works and took away my old TV which no longer would turn on. I am very satisfied with my purchase and with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job hanging my 55” TV on the wall. They were punctual, polite, efficient and cleaned up during and after the process. I was very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was timely, helpful and efficient, and all-around great. Completed set-up at my in-laws home and integrated the new TV with their new laptop (also purchased from Best Buy).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestest of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had heard about the Geek Squad............... I thought the personnel would be stuffee guys. To my surprise, They were very nice and pleasant. They were very professional. I thought it would present a problem placing the TV in the small basement. The representative explained the difference of the old set vs the new one. He reassured me if I had further question give them a call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked how to install a new tv and thought it wizer to have the pros do it right the first time. Geek Sq worked efficiently and clean up after the installation. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV and took away box etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up TV and thoroughly explained all functions. Excellent job by helpful gentlemen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad personnel have never dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job! The individual who set up my TV and paired it with the stand explained what he was doing and demonstrated the details and programs associated with the TV and also instructed me on the maintenance of the TV and the stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the tv which was not very expensive. I thought it performed as well as the previously owned which was much more expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians initially had difficulty finding hardware for swivel stand as Ceva Electronics made it a little difficult. Techs however persevered and did a bang up job

    I would recommend this to a friend