Customer Ratings & Reviews

Have had Geek Squad for so many years for our computers and tvs. Great service, great tech's.

The agent mounted my TV and connected to all my devices and explained everything clearly

Great job!! The servicemen were thorough and very polite. They expjained everything. The tv works great and we are vety happy. The prices were reasonable. We are very pleased with everything.

Mike and his partner were very professional and informative. Also, very patient in answering questions and use instructions on the new units.

Many would say "I can do it myself" but at 81 we needed help to get the set in place and hooked up. Tech did an excellent job of explaining operation and also answered some questions on the Sonos system we had recently purchased.

Two geek squad guys had my 65” Sony tv carried upstairs and hooked up in record time

Absolute best customer service. Friendly, knowledgeable, helpful. 10 out of 10!

The team installed tv, speakers and all that went with it with care and proficiency. They explained everything, making sure I understood how to use remotes. I would have them again if needed!

Origial installation was great. Two professionals came to our home. We then had a problem that was probably caused by one of us. Called installer (per his instructions). No call back after four calls. Called his supervisor (his instructions). Called back within a day. Promised a call from installer. None after two days. Called supervisor again. Next day installer called. Promised to call or stop by. NOTHING. Paid a lot for Geek Squad help and am not happy that it has been two weeks!! I believe this service is a necessity but when paying for it, it should be available!! So yes, necessary. Recommend? No.

I was extremely satisfied with the delivery and setup of my Sony A9G 77” TV. The installer was cautious and very professional about the installation. Kudos to all all involved.

The TV was set up rather quickly , but the color needs to be calibrated after 100 hours of use. I made an appointment for Geek Squad to come out and calibrate the colors. It looks great already and can't wait to see after it is adjusted.

Terrific TV, wonderful service by the Geek Squard to set it up for us. The picture is sharp, the sound is good and we are happy to have it.

Technician arrived punctually and diagnosed several minor problems which resolved our difficulties in less than twenty minutes. Was very impressed with his professionalism.

The techs who came to my home were polite and knowledgeable. They made sure to removed all of the boxes and packing materials and left a cell phone number in case I had questions.

They came, did the work, and answered every question I had. They were on time, and did not take too long.

The agents set up my TV quickly and right where I wanted it, and even deleted the channels that I didn't want.

The agent was very knowledgeable, polite and friendly. Completed hookup quickly and without any issues. I was impressed.

Tv was delivered and set up on the stand in my craft room. They programmed the remote for my cable service.

The picture quality is very good; however, you can't use a channel number to go to a particular station. You have to rotate thru all of the channel "lettered names" each time to get to the station that you want. I didn't know this when I bought it. This wasn't mentioned until the Geek Squad installed it. If I had known this I might have bought something else. Plus, for a while it would go back to the station you were watching previously (before you turned it off)--I don't know what happened but it won't do that anymore either. It now goes back to AMC each time it is turned on and I have to rotate thru all the stations until I get to the one I want. Also some of the stations that it says are scanned it just calls "unknown station". Doesn't help anything.

The Tech, Isaac/Jeremy arrived on time and was very knowledgeable. He took the time to explain the functions of the tv.