Customer Ratings & Reviews

These agents (Quenterius and Tanner) showed respect for my home by completing the delivery and set-up of my 65" TV and TV Stand/furniture in a very delicate and careful manner, always being mindful of not damaging/scratching our walls, floors, existing furniture, etc. They also showed respect for my time by calling me for updates on how soon they would be arriving as well as by the timely manner they completed the job. Most of all, these men are so respectful, humble, and very pleasant to talk to...which is refreshing to experience nowadays, in my opinion. I hope and pray that these 2 men would be the very same agents who will be delivering my future Best Buy purchases!!!

No complaints. Highly satisfied. Very professional, and great attitudes.

The Geek Squad set up my TV and they were awesome! They explained some of the features and showed me how they work. Awesome service!

The agent picked up the TV, brought it to my house, disconnected the old TV and installed the new TV

Fast and helpful. Respectfully.. they explain how to setup and use the tv

didn't give much instruction. They should have reviewed how the remote works and what adjustments can be made in picture and sound. This is a pretty complex TV and it wasn't cheap, doesn't even come with an instruction book.

The agent who installed our tv was quite patient & very knowledgeable, but seemed less tender to seniors like us who understand tech slower.

The 2 men were very organized and very neat. They were very nice and cleaned up after the install.

They came on time and did a great job. They mounted my 65 inch TV over a fireplace and it looks great. Only complaint is that the service is a little expensive. I think if they would drop the price from 250 to 200 or 175 they would get more customers.

With my total geek squad coverage, this installation was one less thing I had to stress over. Professional service, excellent results and very small fee made for a perfect combination. Thx!

The geek squad dead of very nice job setting my TV up and was quick and neat

The Geek Squad Agents were absolutely outstanding. They were patient and answered every question.

I bought a 85 inch TV. I had the geek squad install it. It is more than a one man job. I was happy with the installers.

The agents who unpacked and set up my tv did an awesome job. They did it fast and had some very useful advice on the tv's use.

The tech was professional and friendly. Very knowledgeable and cleaned up after the install.

Exceeded my expectations and arrived on time. Will use in the future.

The agent handled himself in a very, very professional way. He was quick, had a well concentrated mind set, was efficient, neat and thorough. Would recommend Geek Squad.

Geek Squad came out twice. First time they ran connections through a receiver to a home speaker system. However, the receiver would overheat and shut down thereby cutting off all programming. Turns out I had an obsolete home theater system and I just did not feel the benefit would be worth the cost of replacing everything. So the second time they came out they disconnected everything and reconnected to our cable box as a free standing TV. I was not charged for this second visit. While in home the Geek Squad was courteous, competent, they arrived when scheduled, and they carried my old TV upstairs to a spare bedroom. Thank you Geek Squad.

the agents went above and beyond to safely install the 85 inch I am highly impressed

Agent James did a fantastic job setting it up. He was very knowledgeable and polite. You should give him a raise.