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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed and set up my TV and remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very fast, efficient and helpful. Everything was set up quickly and everything worked perfect and my remote and TV and internet were all connected for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquadReview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional, proficient technicians that worked quickly and methodically. Both were pleasant and informative and I would definitely welcome back should the situation present itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the picture and sound quality is great, the only draw back we've noticed is the picture is a bit dark, otherwise great buy! Installed by the Geek Squad, professional, patient, efficient installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having someone to unpack your TV and wall Mount and then hang it is well worth the price. The guy even taught me about my TV controls and made sure it was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Geek Squad! Adept and knowledgeable, equipment was installed easily and flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy showed up on time and helped set up the tv with our direct tv remote. He was professional and friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad put together my new TV stand, hooked up the new TV and explained everything about the new TV to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my new tv and took out the old one. They connected other devices and downloaded streaming channels while explaining how things work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were friendly and helpful Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was here on time and hooked up all my devices to the TV and the new remote. It was a pleasure to watch them get the work done quickly and efficiently. They answered all the questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic. They called to say they were on the way. They were professional and courteous when they arrived. I had ordered a new TV stand but the stand - having been pictured as having holes in the stand for external devices to be connected to the television actually - did not have holes for anything. I went ahead and asked the guys if they had a drill and explained why. One of the guys went to the truck and got the drill, drilled holes in the stand and hooked up my cable box and DVR and placed them in the stand, then cleaned up the mess to boot. They also hooked up applicable components to a new surge protector power strip, programmed my TV and remotes for cable, answered all of my questions and made suggestions as needed, and cleaned up the packaging and packing when they were done. HIGHLY recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service was phenomenal! From start to finish they were consummate professionals and did everything! Set up, test etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team members were professional and courteous. They not only completed the install but made sure that I knew how to operate the new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, informative, clean, asked all the right questions, helped set up and provided more inputs and training. Couldn’t ask for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate the good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did really good job. I’m really happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent -Recommend you ask them to leave the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set-up was excellent. (I should have asked them to leave the box so I could have returned the tv and ordered a different one).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two respresentatives were skilled and knowledgeable in setting up my TV. They worked well as a team. Explanations to me about how to use the remote were clear and appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL Roku install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very professional and friendly. they maintained appropriate safety measures with masks. they were efficient. i would recommend them. i would request to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75“ TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't have it any other way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You did a great job answered all my questions and did a great job set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people from the Geek Squad that I've dealt with have all been great. I've had them in my home setting up my TV and I've talked to them in the store and they were very knowledgeable.

    I would recommend this to a friend