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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 18,772 reviews
  • Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was professional and friendly. Very knowledgeable and cleaned up after the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up of our new tv went great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went great on our new Sony big screen smartTv. The gentleman that set it up was fast, polite, made sure all worked properly and that I knew how to use it all. Picture and sound are beautiful. TY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent. they set my TV up and showed me how to work it. They was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they came they mounted the television and all equipment that came with it and made sure I understood and they set up the remote before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install and Training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and Tech were excellent. The training was invaluable for us to learn how to use the new technology. Geek squad member was very well informed and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil brought the tv into our home and provided top notch professionalism. He was friendly, helpful, and professional in the set up of the tv. We were extremely pleased with his input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and promptness. very thorough and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Geek Squad! Adept and knowledgeable, equipment was installed easily and flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in-home delivery and setup services. The TV area was cleared before they got here, they unboxed, setup the TV and explained the primary features. Geek Squad. They took time to answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG LED 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent picked up the TV, brought it to my house, disconnected the old TV and installed the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad provided excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new TV and connected all my devices, except a CD player for which a suitable cable was unavailable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad superb.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We requested the Geek squad deliver and set up the tv. They arrived when scheduled. They performed the work well. Took out old tv and also took away the carton and other trash. The team was very professional and courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time and installed my tv with satellite connection and took my old broken tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so very helpful! They installed my new TV and connected everything very quickly and explained everything to me so that I could understand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never, ever fails to impress me on every possible level. The agent was on time, made the installation a super-easy and really pleasant experience, and took away the box and packing materials. All in all, a great day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, efficient set up and instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time, were extremely helpful in moving furniture that is too heavy for me and installing the new TV. Hooked up existing DVR player and prepared it all to work well. They were courteous and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I explained all the information regarding to the installing of the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great - replacing the TV which was broken when it was unboxed. They had everything hooked up in no time and explained the option to enroll in Total Care which we did. We would recommend Best Buy and the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs identified all my issues (and mistakes), rectified them, and patiently told me (also made sure I wrote it down) how to set up my systems so that problems would not repeat in the future. They were very professional, pleasantly friendly, and extremely interested in making sure I was completely at ease with my systems before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 tv's mounted to the wall. The 2 technicians that came to the house were very professional and did a fabulous job.

    I would recommend this to a friend