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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 18,776 reviews
  • Rated 5 out of 5 stars

    Installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was awesome. Explained everything and set everything up. Superb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly and helped me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job! Grateful for the opportunity to have them come into my home and set this up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very personable and knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel came out and took about. Great amount of care to set everything up correctly and explain everything, took as much time as needed. Also moved a very heavy older set by himself that was appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Star rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Shows beautiful picture no complaints. Very good customer service. Took the time to show me how everything worked. Called the day before and 30 minutes prior to coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the geek squad was friendly, courteous and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the new and made all necessary connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect was so worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have had this service. Set up was a breeze and training was great. no guessing, just wonderful service. Quick and easy. Professional staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents installed tv,bose sound system very professionaly. the Geeks on my install were very informative and should be commended for their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent geek squad installation of our new LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard was excellent, very professional and a pleasure! He spent time making sure we understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was outstanding. Courteous.polite and very friendly and knowledgeable. They were most helpful. A credit to Best Buy.Would recommend without reservations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed out TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad unpacked the TV, installed it where we wanted and set it up. It works well and we are happy with paying the extra amount for installation, well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad removed our old television, mounted the new one, and connected everything. They answered all my questions and were very pleasant .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came & did a Trouble Shoot on my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave excellent service in the installation of my TV & connecting my Roku to the Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier! The guys came in and very professionally did their job. They made me feel like I was the most important person in the world. They were willing to take as much time as necessary to make sure everything was covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sony TV Hooked Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a new big screen Sony. The next day it was delivered and successfully installed by GS. Very professional. Explained how this TV works. Cleaned up the area and took all trash and old TV with him. Very happy with experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional 65 in TV hung within the hour.. no mess very pleasant gentleman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup, 56” or Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY PROFESSIONAL / ALWAYS MAKING THINGS LOOK GOOD. GROUP IS WELL DISCIPLINE AND ORGANIZED. OUTSTANDING JOB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Efficient Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was competent and friendly. He quickly got to work, installed the wall mounts and connected the TV's. He was very patient and made sure I knew how to correctly operate the remote and television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV installation experience from Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived in a timely manner and completed the installation efficiently. He programed my Tivo remote to operate the new Sony TV and linked my WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend including connect and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered, connected and set up our 4K TV. They did an excellent job and are so quick. Also explained everything. I totally recommend anyone get the connect and setup by Geek Squad, They sure save you time and trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Everything You Could Want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was so very thorough and took the time to explain how things worked. He was pleasant and made sure we understood him.

    I would recommend this to a friend