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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 18,772 reviews
  • Rated 5 out of 5 stars

    65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional 65 in TV hung within the hour.. no mess very pleasant gentleman.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted more instruction on operation snd how to change settings like sound bar has too much background noise. The other TV moved closed caption on and have been unable to delete.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsumg Remote is difficult to maneuver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new Samsung TV very much, however, I find the new modern remote very difficult to find what I want to watch. It took the Geek installer almost an hour to install and set up my YouTubeTV as my app. I don't wish to watch Samsung + and all the "old" tv series. I am considering switching to my google chrome remote, but haven't yet. I also think the TV is slow to turn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were exceptional installing our TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people were awesome! Very helpful and respectful of our property. Went above and beyond for us. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad removed old unit then installed and set up new purchase and answered questions about TV operation patiently and clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation bt Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful setting up TV. Geek squad a pleasure to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to my house moved my old TV and set everything up with the new one. The were very clean and left no mess at all. They were both friendly and explained my new TV thoroughly. I will continue to use this service for every major purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick, simple.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy, quick, simple as all the "Smart" garbage was not required. Best part was the removal and haul off of the old tv and to be recycled. Price was a bit much but the recycle is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job, arrived on time and set everything up quickly. Cleared away all boxes and packing material and gave me a quick lesson on its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed new tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very patient, professional and explained basics for using new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malik and .brandon? Did a wonderful job. Very happy with the professionalism and making sure everything was done right!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed or TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good except, we were missing the TV remote. We had a Firestick but then realized that we needed it for an upgrade date. All good though, after having to purchase one separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home TV and Sound Bar set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs unboxed and then set up the TV and synced it to a Samsung - HW-B750D 5.1 Channel B-Series Soundbar with Wireless Subwoofer, DTS Virtual:X and Bass Boost. They also configured the TV to attach to our home WIFI network. When they left, they also took with them, all of the boxes & related packing material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad that installed my television did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, polite and experienced, job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I chose this option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I chose to have my tv delivered and installed. The gentleman not only installed my product and answered questions...he did not leave until he was certain I had the basic operation of my product down pat. He was FANTASTIC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job hanging my 55” TV on the wall. They were punctual, polite, efficient and cleaned up during and after the process. I was very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on point,and finished with quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up our whole tv,sound system and entertainment experience. They really did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians initially had difficulty finding hardware for swivel stand as Ceva Electronics made it a little difficult. Techs however persevered and did a bang up job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication prior to & on the day of. They were on time and put booties on. Both technicians were outgoing and knowledgeable. Were not condescending. Demonstrated our device thoroughly - until we were comfortable using it.

    I would recommend this to a friend