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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 18,772 reviews
  • Rated 5 out of 5 stars

    great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up team arrived a couple of minutes early - a positive for us as we had plans for later in the day. The set-up took less than 45 minutes (including the soundbar). The team was great at explaining the operation of our new system and was so polite. And they took all of the boxes and packing materials with them. Never knew they were here after they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third television that the Geek Squad has installed for us. They do a great job. They never leave until they are sure we understand how to use the remotes. Always have had great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job getting TV in space and properly connected. They were very helpful and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have spent half of my day setting up my new TV. The tech not only had me up and running in no time, but also took the time to show me the ins and outstanding if my new set. That was money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many would say "I can do it myself" but at 81 we needed help to get the set in place and hooked up. Tech did an excellent job of explaining operation and also answered some questions on the Sonos system we had recently purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out-flipping-standing installation and set up. The two techs were great. They got everything working, made sure we understood it, and cleaned up everything before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and courteous service. Very knowledgeable about tv purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay to Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian, who set up my new smart TV and WiFi was the best..worked quickly, yet took time to explain everything to me ane patiently answered my questions Brian is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the tv professionally with regard for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did their job well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my t.v. and connected it to all of my devices and made sure all my devices worked properly before they left. And believe me---------that took a while and some special GEEK SQUAD brain power!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup of our new Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent set up our TV and went through the setup with us. He answered our questions and was so helpful! Excellent service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service I would recommend to a friend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time. And everything went well with the connection of my 65 " TV. The Geek Squad was very knowledgeable and answered all my questions and made sure before they left that I was satisfied with operating the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at scheduled time. They delivered and set up my 75inch TV quickly and cleaned up all packing materials. Maintained proper CV-19 protocol and made sure I understood how to use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers were on time, very efficient, and very pleasant. They worked fast and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. Installation was very quick and the agent answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! They set everything up for my sister and we’re very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was set up rather quickly , but the color needs to be calibrated after 100 hours of use. I made an appointment for Geek Squad to come out and calibrate the colors. It looks great already and can't wait to see after it is adjusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, friendly, efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys who set up my tv were great. nice. arrived a few minutes early. worked quickly and efficiently. showed me all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service - nearly flawless experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An entire new system - fully set up - all elements working perfectly - a detailed introduction to all the features - courteous - full clean up once finished...!!! Could not have been more pleased

    I would recommend this to a friend