Customer Ratings & Reviews

They did an excellent job! They set up my TV and made sure everything was perfect.

Excellent service, the geek squad team is very professional and handled my 100 inch TV carefully. The installation was smooth and the staff also show me how to use my new TV. I am very satisfied with their service.

The set-up team arrived a couple of minutes early - a positive for us as we had plans for later in the day. The set-up took less than 45 minutes (including the soundbar). The team was great at explaining the operation of our new system and was so polite. And they took all of the boxes and packing materials with them. Never knew they were here after they left.

Two men mainly to remove an old heavy large TV. The setup of the new one was very quick. In fact it was too quick since these “smart” TVs are not intuitive to an old man and the included instructions are worse. Result was several hours trying to get it back to normal.

The agent did a great job installing my new TV. He also moved my old tv to my guest room and set that one up as well.

Brian clearly know his way around the QLED. Quick installation (no issues), excellent briefing, quick and expert response to a follow-up phone call

The techs unboxed and then set up the TV and synced it to a Samsung - HW-B750D 5.1 Channel B-Series Soundbar with Wireless Subwoofer, DTS Virtual:X and Bass Boost. They also configured the TV to attach to our home WIFI network. When they left, they also took with them, all of the boxes & related packing material.

I love the TV it is very clear and nice. The Geek Squad had it up and running in no time.

The Geek Squad set up my new TV with ease and care! Very friendly and helpful and they took their time to answer all of my questions. I high recommend them

Had geek squad come in and hook up this TV. I know it should have been a simple cable swap and it was. I have never hooked up a TV to a system without problems. Not this time. Definitely was glad I used geek squad as I'm handicapped and would have had a hard time swapping them out. But, other then that, this guy went thru the set-up at least 10 times faster then I would have. As soon as the TV downloaded it's updates he showed me a few 4K recordings in you tube and it's fantastic. Then he took the time to show me how to run thru the remote/menus to set the TV the way I like it. I know it's a little more money (I'm pretty much forced to for med. conditions) But spend the extra and have geek squad deliver and go thru the set-up for you. Definitely worth it. Especially for us oldsters.

The agents set up the tv professionally with regard for my home.

the agent insralled my television in a timely and pleasant manner. i am pleased with my best buy purchases and the service they provide through the tech support system.

The agents came and worked over their lunch hour Did a great job and connected to all my devices! Great job guys!

The agents mounted my tv and explained everything I needed to know.

The agents mounted my TV and connected all of my devices. They also showed me how to work the TV remote for all of my devices.

These men were superb setting up my new TV and reinstalling an older one in a different location. They were polite, informative and efficient. Very impressive.

The Best Buy agents, Nick and Jake, were professional, courteous, knowledgeable, personable, and were very effecient as they installed our TV and hooked up all peripherals. They went above and beyond our expectations. Thank you Nick and Jake! We are thrilled with the new addition to our home. And, we appreciated all the support before, during, and after our purchase. Thank you, Best Buy!

Dillon did an outstanding job connecting my new TV. You should not hesitate to send him to any of your customers.

Delivery and installation with Excellent proffesinal work. Thank you.

The installers were running late but they called and got the tv set up perfectly when they arrived.