Customer Ratings & Reviews

The agents set up our TV, hooked up all of the devices and answered our questions. They were knowledgeable and polite. We enjoyed working with them.

Loved the home service you offered at the time I purchased this TV. Being a Samsung, I had to purchase a sound board so thank you for installing both! Made my life a lot easier.

Manager at Tulsa Hills, Rodney, was terrific and made sure all work was completed. Sterling and Dan were great. Sterling is someone Best Buy should reward. He walked in and in 2 min found the problem Visio and Cox cable could not find.

Having someone to unpack your TV and wall Mount and then hang it is well worth the price. The guy even taught me about my TV controls and made sure it was working properly.

These agents (Quenterius and Tanner) showed respect for my home by completing the delivery and set-up of my 65" TV and TV Stand/furniture in a very delicate and careful manner, always being mindful of not damaging/scratching our walls, floors, existing furniture, etc. They also showed respect for my time by calling me for updates on how soon they would be arriving as well as by the timely manner they completed the job. Most of all, these men are so respectful, humble, and very pleasant to talk to...which is refreshing to experience nowadays, in my opinion. I hope and pray that these 2 men would be the very same agents who will be delivering my future Best Buy purchases!!!

With my total geek squad coverage, this installation was one less thing I had to stress over. Professional service, excellent results and very small fee made for a perfect combination. Thx!

They did an excellent job! They set up my TV and made sure everything was perfect.

Geek Squad came out twice. First time they ran connections through a receiver to a home speaker system. However, the receiver would overheat and shut down thereby cutting off all programming. Turns out I had an obsolete home theater system and I just did not feel the benefit would be worth the cost of replacing everything. So the second time they came out they disconnected everything and reconnected to our cable box as a free standing TV. I was not charged for this second visit. While in home the Geek Squad was courteous, competent, they arrived when scheduled, and they carried my old TV upstairs to a spare bedroom. Thank you Geek Squad.

Agents we quite thorough, kind, and respectful Very knowledgeable and easy to understand. Definitely use them again.

The young man was so very thorough and took the time to explain how things worked. He was pleasant and made sure we understood him.

They worked great as a team, each did their task no friction or anything else, while I sat on the couch and ask questions. They were polite and took the time to make sure I understood everything. Good job....

The Geek Squad agent was very knowledgable and helpful. Set up TV and connected it to our existing equipment. He also explained the TV operation to us.

Exceptional, proficient technicians that worked quickly and methodically. Both were pleasant and informative and I would definitely welcome back should the situation present itself.

The agent connected our tv,bluray and receiver. He thought he was here to install a TV. Our only disappointment is that the cables are so short we can't move our electronics at all. The agent did the best he could without knowing what he was here for.

We received 5 star service from the Tech from Tyler delivering the TV and setup to our 2nd home in Hawkins Texas..i was very surprised to hese we were first on the list and set up was very professionally done..5 STAR!!!

He was on time, knowledgeable and very helpful with TV set up.

The agent was polite and helpful. The store was porly managed, but corrected the problem

The agents were extremely helpful and efficient as well as very nice. They removed my current TV and set it aside carefully and helped the person I was giving it to cover it and put it in his car. Your agents connected the new TV to my electronics. And when I had a problem the next day, they were agan very hepful and helped me resolve the problem.

professional, courteous, installed my TV quickly and helped me adjust to the new remotes

Greek Squad came on time they said they would when they called. They installed the television set fast and showed me how to operate it I highly recommend Greek Squad.