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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 18,772 reviews
  • Rated 5 out of 5 stars

    GREAT JOB....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Technician Brian did a Fantastic Job setting up my TV !!! I will ask for him if I ever need a Geek Squad Tech even if I have to wait untl he is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men that came to my house were very pleasant and knowledgeable had me set up in just a matter of minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the job with no trouble.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up the tv in just a few minutes, showing me how to find the settings for each portion of the picture and sound...offered good advice and helped me move my other tv to another room. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgeable staff. Was quick and precise. Hung a few tv's in my home perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two respresentatives were skilled and knowledgeable in setting up my TV. They worked well as a team. Explanations to me about how to use the remote were clear and appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL Roku install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very professional and friendly. they maintained appropriate safety measures with masks. they were efficient. i would recommend them. i would request to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful small TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works well with just the internet. I love this smaller set. I use it in my craft room and it has a very clear picture. It is so sharp and very light and easy to move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad removed our old television, mounted the new one, and connected everything. They answered all my questions and were very pleasant .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeksquad tech were outstanding made sure everything was connected before leaving my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous, prompt, and expert at their job. The first TV they brought was defective, but they took it back and replaced with a new one the same days. Couldn't be happier with the result, and at a reasonable price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, set up my TV quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast set up of TV and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did everything promised in setting up the TV and sound bar and also hauled away our heavy old set. When we had a sync problem after they left, it took only a short phone call to give us instructions on fixing the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JuJu ig GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JuJu was so great installing our TV and sound bar. He was professional, efficient, and kind. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, thorough, patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Friendly, knowledgeable, thorough, not hurried. Answered questions after mounting & setup. Even allowed me time to 'play' with my new TV before leaving, assuring I was comfortable with remote, navigating, etc. Thanks Jennifer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad duo were great installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were simply the best! Andrew did the technical part of the job and was excellent! Thank you to both Christina and Andrew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Naim and helper were great and set up tv and dish thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, excellent service, knowledgeable, took all packing when he cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad did excellent job. Have had this on prior tv - was a bit disappointed that price went up (5 years prior) but what hasn't? Excellent job installing & setting up as always. I wouldn't buy a large tv any other way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents installed tv,bose sound system very professionaly. the Geeks on my install were very informative and should be commended for their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Nick and Jake - Awesome installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agents, Nick and Jake, were professional, courteous, knowledgeable, personable, and were very effecient as they installed our TV and hooked up all peripherals. They went above and beyond our expectations. Thank you Nick and Jake! We are thrilled with the new addition to our home. And, we appreciated all the support before, during, and after our purchase. Thank you, Best Buy!

    I would recommend this to a friend