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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad on time and job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was out on time and did a great job hooking up all of my devices. The TV was much larger he took the time to add a new TV mount. Took a bit longer but done securely. It works great and looks beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skilled and Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, skilled and polite. Enjoyed the experience, Happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers made quick work of the installation, and then spent the majority of time teaching me how to use the system. They were patient and extremely helpful. I am so glad I had them install it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very pleased with this service and the tech Zach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and set up of audio visual equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers did an outstanding job of setting up my audio and video equipment. They explained all of the features - and how to use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who set up my TV were courteous, friendly and professional. They were able to synchronize the remote with the AT & T U-verse remote seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William and Abel provided superb service and my new 65 inch TV is outstanding. I couldn't ask for better service. Thanks Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my TV, sound bar and cable connection and in minutes I was watching a movie. The agent took time to explain how to access menus on the TV, as well as, the sound bar. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were GREAT GUYS to work with answered all my questions and fix the problem I was having with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROFESSIONALS -- NO WORK FOR US !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE GOT THE SERVICE WE WANTED -- JUST CLICK ONE BUTTON AND THE NEW TV COMES ON -- WE DIDN'T HAVE TO DO ANYTHING ELSE -- THE SET-UP WAS PERFECTLY DONE. THANKS!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Super Heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan, the Geek Squad representative, was absolutely wonderful! He was very considerate of my technical challenges and walked me through everything I need for my best viewing experience! The set up of my new Samsung 33” was smooth and perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! These guys really know their stuff. Very polite, communicative and competent. Made the set up look simple, and answered my questions clearly. the last time I did my own set-up. Really glad I had the pros do it this time. Also they took away my old equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good to see a female helping. Guy & Gal very nice, got tv installed in entertainment unit with no problem. gave instructions on remote, etc. Left area clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer on time and installation was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent arrived early, was friendly, and answered all of my questions. The installation was fast and there were no problems. I plan to use the Geek Squad with my next LG TV purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's did a great job, they called ahead so I was prepared. They hooked everything up and cleaned up super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our two TV’s quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the two technicians that came to set up our 65”and 32” TV’s. They were very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful considerate young men. Grateful for their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Justin and Itzander did a great job setting up the TV. Cleaned up the rubbish after. Justin explained & demonstrated on how to use the control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was fantastic. Installed new TV. Explained clearly how to operate it with DirecTV and DVD player. Removed all boxes, packing materials, etc. Cleaned up after himself. I was extremely impressed with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad explained our TV and Sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were personable knowledgeable and communicated clearly, answering all our questions about our TV and sound system requirements and possibilities.

    I would recommend this to a friend