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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV Delivery and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new 50" Flat Screen and used Geek Squad to deliver and set it up. I ordered the TV online without going into the store which is important to me while Covid is still a threat. The Geek Squad installer brought it to my home and set it up. He got it hooked up to my WIFI and got NetFlix, Amazon Prime and Disney all up and running for me. I could have done this all myself but it would have taken me 3x longer. Saved me a lot of time having someone else do the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was outstanding!! Set up the tv got all channels downloaded and spent extra time with my brother to show him the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two men set up my tv and patiently showed me how to use it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad install and set up my new 65” TV. They took something that would have taken me at least an hour and were done in 15-20 minutes. Explained the TV in detail to me as well. Money WELL spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who delivered our TV and set it up for us was a magician. The TV was too long for our cabinet and abra cadabra he found another piece of furniture to put it on and did all the moving around of the pieces. He not only solved the problem, we like the room better with the furniture pieces exchanged. He was also so patient in making sure we understood how the whole thing worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents installed my TV and sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional, they worked fast and got everything ready to use, 100% recommended this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very courteous and knowledgeable. I had a minor problem that cropped up after they left but the returned immediately and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was helpfull and very knowledgeable got it going the first time and was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GEEK Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on schedule and set up the TV and explained everything clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and courteous . He had my TV set up and running in no time. This is why i choose Best Buy and the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jimbo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. Second time I’ve had the same team. Knowledgeable, friendly and fast. Can’t say enough good about my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job and were efficient and complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable and set up quickly and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so worth the money to have to technician come to set up the TV. He also connected all of my other components and showed me how to use the TV. He was incredibly professional and patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the TV efficiently and in a timely manner. They also connected other devices. They friendly and answered all my questions. Good ambassadors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick showed up on time very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did what they always do. Set up nice and clean exactly how I wanted it to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great - friendly. Loved their job. Received call prior to arrival - and went to another warehouse to get our TV, since records showed did not have again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent installed my TV very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and showed me how it worked and what I needed to do in order to add new apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who delivered and set up our TV were very considerate and professional. they set it up, connected the cable and showed us how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV easily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They knew their product. TV was set up and tested. They answered all my questions and left my house nice and clean.

    I would recommend this to a friend