Customer Ratings & Reviews

No problems. Time expected and show up time was a little off though.

We could not be more pleased with the professionalism of the Best Buy installer. He got everything up and running and showed us how to use all aspects of the TV. He was patient and polite. Well worth every penny we paid.

The delivery and set up was on time. It didn't take long and the people cleaned up after themselves. Their explanation on the use of our new tv was easy to follow and they made sure we understood everything before leaving.

Very knowledgeable team member did set up. Answered all my questions. Good experience!

Great, both were very polite, professional, answered all of our questions and explained how to operate everything. Great guys!

The guys came in and set up the tv in under 10 minutes. Very quick and efficient.

Smart tv was installed very well and all questions answered. Tv taken out of box carefully and placedon entertainment center. All features explained and installer was very patient.

The team that delivered and installed my new TV were very friendly, super knowledgeable out the product, and quick got it install.

The Geek Squad showed up on time and methodically completed the various tasks I needed done. Worked on 2 TV's in 2 different rooms - all without a hitch. Happy with their service.

Very neat and careful installation by highly competent geek squad personnel. They made sure everything was set up properly and took all the time necessary to train me on how to operate everything. What a great experience.

These men were superb setting up my new TV and reinstalling an older one in a different location. They were polite, informative and efficient. Very impressive.

GLADLY EXPLAIN SETUP AND USE OF TV. VERY PERFESSIONAL AND POLITE ON ANY QUESTIONS I HAD ABOUT THE TV.

Two men mainly to remove an old heavy large TV. The setup of the new one was very quick. In fact it was too quick since these “smart” TVs are not intuitive to an old man and the included instructions are worse. Result was several hours trying to get it back to normal.

The guys always do a great job and I have seen them a lot this year

The agents unpacked my TV, connected it to my cable box and set up the channels. They then demonstrated the remote control and features it control/set.

So glad we selected the Geek Squad installation option for our new LG 65 inch TV. Prompt arrival. Professional attire. Customer centric. Excellent installation and set up. Helpful tutorial on the operation of the TV. Thanks GS !!!!!!!

The service did a great job connecting all the features. Afterwards he made that I was comfortable with working the remote and connecting with all apps.

TV was installed quickly and they took the time to make sure I knew how things worked. Also offered to set up gaming devices.

The GS team were right on time, very friendly and super competent. I use GC for all of my home tech needs. I highly recommend them!

the agent insralled my television in a timely and pleasant manner. i am pleased with my best buy purchases and the service they provide through the tech support system.