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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 18,772 reviews
  • Rated 5 out of 5 stars

    VERY COOOOOL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BIG TV AND SOUND BAR ARE FANTASTIC!!!!!! VERY CLEAR & THE COLORS ARE VERY BRIGHT MY WHOLE FAMILY LOVES IT..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and courteous agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geeksquad agent was great! With the complexity of the new components for home theater it takes too much reading to figure things out. My agent showed me things that I didn't know I had. I would recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent was incredible!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sent the absolute best service agent there is. Gary Cooper is his name, and he is awesome. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great young men who did the install. They kept us informed of their arrival time, worked efficiently and did a fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set everything up and got everything connected correctly. Very friendly and provided excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend my installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. they worked quickly and wee on top of it. They were courteous and honest. I enjoyed their company while they explained how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the Geek Squad guys were efficient and fast…and very pleasant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team was professional and efficient with installation and instruction with our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was done quickly by Geek Squad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents took my old console TV away for me and removed all the boxes and plastic and took it away also. Everything was done so professionally and I appreciate everything they did. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who delivered our TV and set it up for us was a magician. The TV was too long for our cabinet and abra cadabra he found another piece of furniture to put it on and did all the moving around of the pieces. He not only solved the problem, we like the room better with the furniture pieces exchanged. He was also so patient in making sure we understood how the whole thing worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    how to deal with directtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job right on time and everything worked He did a really good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was very helpful and did an excellent job. Couldn't be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came & set up my new Sony- they called before they arrived- mounted it above my fireplace & set it up. They did a Great job! Even the guy that came to set up my satellite commented on what a great job they did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first guys to do the installation were great and knowledgeable. They did a professional job with now damage to anything and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad provided hassle free set-up of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad met expectations. Delivery was on time and the two gentlemen worked together efficiently to set-up the TV and answered any questions I had. One recommendation would be for the technician to explain the set-up options he chose by and why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job setting up the TV and exlaining options. He was atient and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth having someone install devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have a professional background in installing and using various technological devices, I no longer can manipulate the equipment. Despite looking like a typical technologically illiterate grandmother as so many young techno geeks tend to view me, I was not treated that way by Geek Squad tech Kyle. Nevertheless, he made certain I understood all the features of my new tv (since I was upgrading from a 25-yo tv) as well as the new services available from Roku even though I already had a Roku device on my other tv. Furthermore, he was tenacious in hunting down a necessary but elusive code to connect with my satellite service. I will be requesting his assistance in all my future tech product purchases including a soon-to-be-purchased computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had their services on previous occasions and it's always been great. Don't be shy about asking questions because it's not fair to them for you to criticize them later when you could have been informed the day of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GEEK Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on schedule and set up the TV and explained everything clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Worth The Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek brought in the new TV and hooked everything up including a sound bar that we had. He made sure we understood things and cleaned up all the trash before he left. I can definitely recommend this service.

    I would recommend this to a friend
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