Customer Ratings & Reviews

The agent set up my TV and made sure I knew how to work my remote. He was extremely knowledgeable and helpful!

Both men were extremely helpful and accommodating. They did everything they could to make our viewing experience a good one. One of the men hooked our sound bar up to my tivo. Unfortunately, after they left, I found that no matter what function I do - changing the channel. shutting t.v. off and turning back on, fast forwarding, etc. the sound is all over the place. I find myself constantly adjusting the sound and I have no idea how to fix this. I'm sure he didn't anticipate this problem and I don't hold him responsible. I would just like to know how to make the sound stable.

Geek Squad set up tv, checked settings on tv, explained remote control and removed my old tv. TV is running perfectly.

Awesome job and amazing fast work by the team. 86 inch set up perfectly

They were timely friendly an had great input on the initial setup an offered more information when asked. Very good customer service and care

The agent set up Roku TV and helped explain it to me. Linked my existing Peacock account to Spectrum.

Very friendly helpful and knew what to do and helped me set up my Samsung account and TV setup. Thanks so much

Arrived we he indicated, did a good job of explaining the set up as he moved through the process. Very please with his attitude in helping me connect with my purchase. Very positive young man.

The two gentlemen who set up my TV were on time and efficient. They answered my questions and got my TV up and running quickly.

The agent, was very polite and patient explaining l the functions i wasnt familiar with.

The man who came was very polite, respectful and knowledgeable. Did the install and answered my questions.

Service and set up wonderful. Johnson along with The GEEK-SQUAD was proficient and knowledgeable and quite helpful. They answered all our questions and set the TV up perfectly. Thank you.

The delivery was on time. And everything went well with the connection of my 65 " TV. The Geek Squad was very knowledgeable and answered all my questions and made sure before they left that I was satisfied with operating the TV.

The agent unpackaged, set up and even hooked up a VCR for us. Great servicde.

We ordered a TV from Best Buy and as a Total Tech subscriber this includes installation. On the appointed day two Geek Squad associates arrived to install the tv to our pre-wired surround sound system. The lead associate and his co-associate were professional, personable and did a wonderful job for us. I would recommend Best Buy, Total Tech and the Geek Squad to anyone.

Love the Geek Squad! Always know I am well serviced when they come. Have all my answers and great at 'Teaching'

Two men brought my 65' Sony TV and installed it. They hooked it up and made sure I had everything installed that I currently watch. They were very helpful.

The installers very very professional. Took their time to assemble and connect the tv correctly. They answered all my questions.

JD & team was amazing. Super polite during delivery, installed on outdoor patio home exterior wall. Detailed during setup.

The quality of work was exceptional. The team did a fantastic job at making with making it a clean and seamless installation. They were also very professional and did a thorough job. I wish we had gone this route sooner.