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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 18,772 reviews
  • Rated 5 out of 5 stars

    very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgable and quickly set everything up. He explained everything so I knew how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William and Abel provided superb service and my new 65 inch TV is outstanding. I couldn't ask for better service. Thanks Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent installed a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent acted with courtesy and was knowledgeable and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Brings Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new Samsung tv from Best Buy and decided to use Geek Squad services. So glad we did, as the peace of mind and help in setting up was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father and Son team installed my 77" OLED quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The father and son team who delivered and set up my new LG 77" OLED tv were great, they connected and tested my components and made sure everything was correct before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad staffers quickly installed our TV and offered all the set up options as needed. They also cleaned up and removed all the materials as they left. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was correct, no delays The notifications by text worked well The installation took about 30 min Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The resolution of the TV is beautiful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OLED Sony TV can be viewed without being straight in front of our TV, which is what we needed. We first bought a Samsung, and the quality of the picture was good, but could not be viewed at an angle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Noah & Johnathan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes was very quick & professional. Completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service! The team showed up within their projected time frame, unhooked and removed the old TV, then set up the new one and tied it into my system. I did need an optical cable to connect the TV and the sound bar, and I got it the next day myself, but that wasn't a part of the installation package, and the TV's sound was adequate in the interim. Then the team left, taking the old TV 1with them. All highly satisfactory. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved the sound problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound was restored to factory design and peace reigns in the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentlemen did a great job setting everything up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our new SMart Samsung 75” TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad delivered, set up, connected all components and taught us how to use remotes. Awesome job. The cleanup, Covid safety precautions were met beyond expectations. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great. He set it up on my pedestal and connected all my devices. He explained everything and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad is great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them do two separate installations. Was so impressed with what they did with my 80 inch in the living room, had them out a 65 in in the bedroom. Great installation. Everything hidden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Billt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up all of the TVs we purchased and all the devices that we bought with the TVs. They were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice, cleaned up after themselves and helped me by explaining everything to me. Set it up the way I wanted and I even called them a few days ago and he explained how I could get to video 1, in order to watch my tape

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cistomer service, completely installed the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, clean and fast.......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew was in and out in abut an hour for two tv's No problems, just fast clean and efficient service. You will enjoy your tv on the wall, it looks and sounds great. I am very happy with both of mine............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have a Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who came were the best! The main tech was patient with me. His coworker was helpful. Timely. Masked. Friendly and informative. Very good experience!!

    I would recommend this to a friend
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