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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 18,776 reviews
  • Rated 5 out of 5 stars

    Grateful Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, knowledgeable and quick. They also cleaned up after themselves once installation was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 wonderful techs. Hooked the TV very quickly. Stayed until all our apps worked and answered all our questions. I think they did above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad called first, was here as scheduled. Did their installation, then walked me through the use of the new TV, they also hooked up our new Blu-ray player and shared how to use it as well. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV and sound bar delivery and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that installed my TV and Sound Bar were both knowledgeable and efficient. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Pprofessional but too expensive . To charge 200+ for a tv that cost $350. Why have Total Teck at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad came on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a replacement for a higher priced tv, I think it has a better picture than the faulty lone and was slightly cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were right on time - as a matter of fact early. The set up my TV in a timely manner, hauled off my old TV and were very patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tec was very good spent time making sure that everything was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out, set-up the tv, even set up our antenna. They were very knowledgeable about the tv we bought and offered a few pointers with features. Things went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were so professional and personable! Highly skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy store in Waterloo, Iowa installed this TV at my mother's home. She said they showed up on time, installed everything, and carried out the old dead TV and boxes. She was very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad technicians to the great job and setting up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were professional and Knowledgeable. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Party Delivered and Installed My New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered, assembled, and installed programs on my new smart tv with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality with outstanding set up service. Tech that set it up and explained it was absolutely great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my new TV and took away my old one. Everything was set up and running just as I had expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wonderful amazing 65 inch tv sony bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic set up our new tv so nice and helpful geek squad is great first time using them it was so worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was polite and they Installed the TV quickly and professionally

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went fine. Realized later that the sound bar went off with the tv remote but did not go on with the tv remote. Called to get tech support. Got the installers cell number to call direct otherwise 2 weeks b4 tech could come. Left 2 voicemails on techs cell but got no response. Tech was scheduled to come yesterday but was sick and had to cancel the appointment. The customer service person said he would call the local office to reschedule and would get back to me later in the day, no response. Today I received an automated message saying the appointment had been canceled and I would have to contact them to reschedule. Needless to say I'm a bit frustrated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, He took his time explaining all the TV features.

    I would recommend this to a friend