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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 18,776 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who did this for me explained what he was doing as he did each step and even told me if i had any issues to just call and reach out perfect assistance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick responses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad initially installed my TV stand a little loose, but they came back the same day and got it fixed up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally joining the 21st century by replacing an older CRT TV (cathode ray tube) with a flat screen smart tv. Not knowing what the job would entail we purchased the Geek Squad installation package as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound Bar quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad delivery and setup for a large tv and sound bar system. They handled the muscle and the tech with equal ease. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected the TV and set it up very fast. Did a good job, I could have used a little more instruction but it worked out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally professional and knowledgeable staff who installed and set up my LG OLED television and matching Ultra HD player. Great buying experience. Call in the Geeks and get the job done right from the start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful Moved and Install the new television Set up everything Internet It's very Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a quick and great job removing my old tv and installing the new unit as well as connecting my oter electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comprehensive help.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent explained everything well and had me try it. He also provided some computer assistance while he was here and made sure the removal of old equipment went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Friendly, knowledgeable,and patient! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad mounted all my TVs and connected my other devices to the TVs. They did an awesome job and didn’t take long putting the stands together and connecting everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was moving from one apartment to another and the moving company was supposed to take care of the 55” TV which was mounted to the wall. Turns out they weren’t sure how to go about it & told me I’d have to get someone else to move it. Geek Squad to the rescue! Since Geek Squad was the company that originally delivered & mounted the TV in the first place, I had them come & take it down, deliver to the new apartment, and hook everything back up. So much stress relieved having this task taken care of in a professional manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Email concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with everything including Geek squad installation, only problem/issue was that I received notifications that I had entered into yearly contract with Geek Squad and that I was billed, obvious that my email was infiltrated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Independent Installation Contractors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did not have an available time on the day I needed. So I went with Best Buy Independent Installation Contractors & they were wonderful. Abraham delivered & setup my 55” Samsung Oled S95D tv . Very efficient & knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy something that needs to be hooked up. I will choose their service because it’s fast and convince !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the third attempt over as many weeks to deliver The LG Nano TV. Not the agents fault but a "warehouse" problem. The agents were great ,arrived on time but ran into problem placing it on stand because the legs of TV are much wider than earlier models. While I had ordered a 65" that model was suddenly not available. So I received a 75 " for the same price . So the guys had a lot of work to do putting the TV where I had planned on it going. They were great! The agents did pair it to my Comcast remote instead of the LG remote which I need to know how to use inorder to adjust settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modified order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent I spoke to was very helpful and did exactly what I needed to get done. I expanded my order for a new stove to include getting rid of the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the Geek Squad came in and were very efficient when setup the new television. The options of the television were explained very well. All my questions were answered sufficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Setup Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians came in, set up the TV set and gave clear instructions on how to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LCD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Smart features allow lots of flexibility on what and how to watch favorite shows. Color and contrast are excellent and make looking at local shows, DVD's and other media a pleasure.

    I would recommend this to a friend