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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that delivered my tv did a great job. They connected all my boxes and reviewed everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job of installing our new t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blake was fast and did great job of setting up the TV. He answered questions and demonstrating the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the TV and all the wires that were needed and explained everything to me in an easily understood way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad continues to impress! They called ahead and were on time. They were professional and courteous, doing a great job and showing their work, answering any questions before leaving. And, they cleaned up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast quality Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in record time and did an excellent job installing my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who delivered and installed our new TV (Dan and Bryan) did an excellent job. They were quick and efficient. They explained everything to us. I would definitely recommend the "Geek Squad" to friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast. The Geeks were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so great! They always know what to do and how to fix any problem you have, I highly recommend using them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is First Class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were first class. Handled everything quickly yet correctly. Explanations for "how to" were concise yet thorough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit too quick?

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the prep work we did the guys chores went very quickly. A bit too quickly since they were racing to the delivery truck in just over a half hour. We had hoped they would setup the picture to it's optimal performance. The installer said that the direct TV system took forever to reboot. So we were left with the challenge of getting the most from the display. In the end it worked out. We are constantly blown away by the exceptional vision our qm8 puts out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery & Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were gracious & knowledgeable. They set up our new tv quickly & efficiently, and answered all of our questions accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and knowledgeable. It was a complete service. WE are very happy with the product and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed/hooked up TV, Very professional.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super service. Courteous, friendly. Would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new TV console requiring my TV, recorders, etc. to be reconnected. Two gentlemen came, delivered the console, assembled it and connected all the TV connections as well quickly and efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great service and have been happy both times I have used them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cistomer service, completely installed the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Speedy, and Polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, speedy, and polite best describes the service I received when my replacement set was hooked up and programmed for me. Thank you again, Best Buy, for providing superior service. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good purchase fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys from geek squad came out and set up my TV by mounting it and setting up the cable. it was a fast easy service and i would purchase it again if i needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Experience Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new tv and took their time explaining all the bells and whistles. As a senior, they treated me with care and respect. Highly recommended!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and easily done. The service personal were very professional and knowledgeable. They willing answered all questions we had.

    I would recommend this to a friend