Customer Ratings & Reviews

The gentleman who installed my new tv was very nice and went over and above the regular service to make sure I knew how to make the tv work. Thank you, Kevin.

Matt was fantastic. Installed new TV. Explained clearly how to operate it with DirecTV and DVD player. Removed all boxes, packing materials, etc. Cleaned up after himself. I was extremely impressed with the service.

agent was timely efficient and courteous she set up and explained operation very well

The agents mounted my TV in the center of the wall. It looks great. Do not let the technicians leave until you turn the TV on and off and ensure it it correctly connected to all peripheral devices you may use, like a cable box. You may be want to cut the cord but ensure the TV is working properly. There are no directions so watch You Tube videos before installation to understand your product.

Set up TV and got it going. Very nice and handled everything with care.

These guys are great! I have surround sound which I needed my new tv hooked up to. They were fast and even simplified my system. Highly recommend!

Agents here on time. Very knowledgeable and courteous.

Did a great job connecting the tv with my Sonos equipment and installing it where I wanted it installed!

The most professional group of guys....They set us up perfectly and made sure everything was working perfectly before they left

The service man connected set up and connected the system. He took the time to demonstrate several of the features that were new to me and answered all of my questions.

The two gentlemen who connected and mounted our new LG 75 inch TV were simply the best. It was refreshing to be delivered (pun intended) such solid customer service by true pros with multi-decades of experience between them!

They were very helpful Moved and Install the new television Set up everything Internet It's very Job

The Geek Squad guys that came out were the best! Such a huge difference from these two compared to the 3rd party crew.

The 2 agents were very professional. We are senior citizens and they were very patient with us as they explained how to use the TV.

Purchased the in-home Geek Squad setup for my new 65-inch TCL TV. Worth every penny…they did an amazing job! Helped educate me on the product & had the TV installed and working in 30 minutes. Customer service at its best!

Both men were extremely helpful and accommodating. They did everything they could to make our viewing experience a good one. One of the men hooked our sound bar up to my tivo. Unfortunately, after they left, I found that no matter what function I do - changing the channel. shutting t.v. off and turning back on, fast forwarding, etc. the sound is all over the place. I find myself constantly adjusting the sound and I have no idea how to fix this. I'm sure he didn't anticipate this problem and I don't hold him responsible. I would just like to know how to make the sound stable.

Had the Geek Squad install and set up my new 65” TV. They took something that would have taken me at least an hour and were done in 15-20 minutes. Explained the TV in detail to me as well. Money WELL spent!

They did an excellent job! Very personable and knowledgeable!

Very courteous, knowledgeable and quick. They also cleaned up after themselves once installation was complete.

The best to set up a smart tv is to have a professional do it. My three sets, purchased at various times were all set up by Best Buy professionals. One by Geek Squad and two by one of their contractors. All did great job.