Customer Ratings & Reviews

Have used Geek Squad on many occasions. Whether it be on the phone when they work on my computers on when they come in person to install a new purchase. They have always been personable and knowledgeable.

Tech was knowledgeable and polite. Simply explained set up and use of tv plus related apps.

Great job! Set up and answered any ??? we had. Was up and running quickly. Said if we have any problems to call them back.

Geek Squad install and mounting was prompt professional and friendly. Great job.. Glad I joined Geek Tech Club!

The agents did a great quick installation. Super friendly and informative. They covered their shoes which was much appreciated.

Two people came to set up my 65" LG tv and all went well. They were on time and they set it up quickly and showed me how to use it then they had me show them I could use it which was great.

Brian came is on time, set it up quickly, showed me what I needed to know and more, made my entire setup more manageable and neater. I could not be happier with his work.

The 2 Geek Squad members were Extremely helpful in setting up my TV as well as explaining the features of my LG TV

Very professional. Efficient. Outstanding job, worth the price.

Excellent service and communication. They were attentive and knowledgeable about the set up and television . They set up the remotes and quickly made sure I understood how they worked. Both agents were very professional and respectful. I would recommend the geek squad very highly.

Technician Terricka arrived on time and she was courteous and well informed. Set up TV, DVD player, and soundbar efficiently and explained how to operate them and demonstrated use of the remote controls.

Courteous, quick and very informative in showing me how to navigate the remote.

All I needed was a Firestick installed, which I know sounds ridiculously simple…but after my dog crashed my previous large screen TV, the new one has “seatbelts” (suggested by Best Buy) anchoring it to the back of the built in case with about 1/4” clearance. No way to get to the ports on the back of the TV without a lot of work which I could not do by myself. This was a simple task for the Geek Squad, however. He was quick and efficient, came at the appointed time, and also gave me a tutorial on operating my new device.

If you are not techies......Don't think twice about having your big screen tv set up by the Geek Squad. They came in and made sure everything was up and running and gave us Smart TV 101 lessons.

Out-flipping-standing installation and set up. The two techs were great. They got everything working, made sure we understood it, and cleaned up everything before leaving.

Rodney was great to work with,... and we live in a not so convenient location,... see other general review for more accolades!

GS guy Ryan was awesome and connected everything quickly even when we had to figure out another way! Demonstrated how to use all new stuff very clearly! Definitely worth the money!

They showed up on time with face masks and shoe covers. they installed my TV correctly and in a timely manner. They also reconnected my surround sound. Great job!

Geek squad is excellent. They were nice , professional, clean and very detailed in installing all of my products.

My tv was setup by a geek squad member. He was very polite and the installation was professional