Customer Ratings & Reviews

The agents were extremely helpful in bringing my new 70" TV into my apt, setting it up, and plugging everything in. They called in advance to let me know they were on their way and worked quickly to get my new tech set up. They were even able to answer a tech question I had about another device. So friendly and efficient!

The Geek Squad was awesome. Installed our new TV and helped pair all our devices to it. Thank you

The person that came for the installation was very knowledgeable and courteous, he did above and beyond to install and program TV before leaving, we had some problems with my cable network connection and he waited while I was talking to the network company for help.

The two agents that delivered my tv did a great job. They connected all my boxes and reviewed everything I needed to know.

The agent connected the TV and all the wires that were needed and explained everything to me in an easily understood way.

The agent was friendly and knowledgeable. It was a complete service. WE are very happy with the product and service.

The two men from the Geek Squad were very knowledgeable, courteous and professional. The 11.2 channel Marantz/Klipsch sound system was installed to my complete satisfaction. It sounds amazing!!!

The Geek Squad had a subcontractor come to our home to install our tv. They were on time, courteous, covid safe, and knowledgable. The setup was fast and enjoyable.

The team was exceptional in their delivery and installation of our new equipment!

Purchased the Geek Squad delivery and setup for a large tv and sound bar system. They handled the muscle and the tech with equal ease. Thank you

Geek squad delivered and installed 75” tv no problems. Had to return a previous Walmart TV that was delivered cracked. Absolutely no issues with Best Buy delivery, install and setup.

Jared was great, came in assessed the area where the TV was going to go. Installed the tv and set it up. Great service

I bought a new smart TV (43") with new cables, surge protector. I love being able to have the Geek Squad deliver the TV (too big for my car), lift it on to my cabinet (too heavy and awkward for me to do on my own), crawl around on the floor connecting all the wires in the right places (such a hassle), setting up the TV to work on my cable remote, programming the TV to work with my internet and Netflix account (which would have been frustrating for me to figure out). Plus they tested everything and instructed me on how to use all the features. All this would have taken me hours and Geek Squad did it in 1/2 hr. I got a great deal on the set-up plus Geek Squad took away and disposed of my old TV. It's a fantastic service!

Best Buy agents helped set up the TV, made all necessary connections. Great job.

We had 2 wonderful techs. Hooked the TV very quickly. Stayed until all our apps worked and answered all our questions. I think they did above and beyond.

Agents were first class. Handled everything quickly yet correctly. Explanations for "how to" were concise yet thorough.

The agents were extremely efficient and courteous. They set up my TV and made sure everything was working perfectly.

Agent was very knowledgeable and courteous and answered all my questions

The Geek squad completed the removal and disconnect of the old TV and installed the new Sony TV, described the operation of the new remote and cleaned up quickly. A good investment.

Barinia Williams is an angel. My appointment was rescheduled due to an error on the scheduling team. Meant I could not get my new TV hooked up before Christmas. Barinia made sure she came out the same evening and took care of it even though she is not normally on the Home Theater team. So grateful to this young woman.