Customer Ratings & Reviews

We have a complicated sound system, old with new, and the sound did not play when Geek Squad set up the new TV. I thought I'd be left without sound while they called out someone else because they weren't figuring it out. But they had troubleshooting conversations, tried different things, and worked at it until they figured it out. And we got sound! They were not giving up! They did a great job, quick, friendly, and professional.

The guys that set up my tv were awesome! They got all my speakers working, linked all of my streaming apps and got them working, and even hooked up my SiriusXM. They did a great job! Very happy!!

very pleased with the geek squad. person who installed my tv was very polite and knowledgeable

No doubt, I could not have done the installation without the help from the technician, George. He did a phenomenal job!

Tony was our tech associate that came to our home. He was excellent. Tony called the day before called before he arrived. Wore paper on his shoes and a mask. Very courteous and pleasant. Had to call for a question that night on an issue he quickly called back and walked me through and it was resolved so quickly. I never mind paying my yearly for the Geek Squad in-home and out they have always been wonderful. My best suggestion......do not fix what is not broken. Keep up the wonderful standards you have set. The Geeks I have dealt with in the last six years are all amazing and so very nice.

These guys did such a fantastic job for us! Very professional and great at problem solving.

Agent was right on time and did an excellent job installing all of it.

VERY KNOWLEDGABLE AND PROFESSIONAL. ACCOMPLISHED SET-UP IN MOMENTS THAT WOULD HAVE TAKEN ME POTENTIALLY COUPLE HOURS.

The Geek Squad had our TV and sound bar set up in under 45 minutes. They even cleaned up and removed all the packaging. I wish they had spent a bit more time with us, teaching us how to use the equipment.

I have only great things to say about Alex's tech service in setting up my new smart TV. He gave me advance notice of when he would arrive and his quick and efficient work had my TV up and running in no time. I appreciate his patience in teaching me how to use the clicker and the new system. Thanks!

The Geek Squad installed and set up all the apps for my new LG TV. Very friendly and capable.

The Geek Squad installed and set up all the apps for my new LG TV. Very friendly and capable.

The two gentlemen were awesome! They did a great job and were friendly!

The delivery and instruction for the TV was basic because it is a basic TV but the person BestBuy or Geek Squad had come to my home made me feel safe, informed and happy that I chose Best Buy.

The agents were extremely helpful in bringing my new 70" TV into my apt, setting it up, and plugging everything in. They called in advance to let me know they were on their way and worked quickly to get my new tech set up. They were even able to answer a tech question I had about another device. So friendly and efficient!

The delivery and set up team set up the new tv and hooked up all are extras….sound bar, dvd player, cable box. They even programmed the remote and showed us how to operate it.

The agents mounted my TV and set up my devices. Did an excellent job very professional.

The Geek Squad came to my home to install some speakers on our lanai. They arrived when scheduled and did a great job (neat and tidy-cleaning as they worked). Speakers sound and look great. Thanks!!!

They were friendly and professional and quick to set up New Tv. They even took my old tv and set that up downstairs.

Love the TV. Wish the Sam was a little better. Picture quality is excellent.