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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 18,776 reviews
  • Rated 5 out of 5 stars

    Jake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake the installer was amazing in every way. Professional , knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about how great these two were. So nice, so professional and took a lot of time with us to make sure we understood how to use so many of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad provided excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new TV and connected all my devices, except a CD player for which a suitable cable was unavailable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my 65 inch tv and connected it to wifi and the internet. Made all the necessary adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys did a awesome job installing and answering all my questions .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and hooked everything up and programmed my apps. They were very nice and extremely helpful with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. Delivered and set up my TV and did a great job. Made sure it was centered on the stand and was very careful of the product. Explained the TV and how to use the remote. First smart TV I have ever owned so was ignorant of how to use one. Even help me chose the best surge protector to use as I had several on hand. I think they were great and glad I went with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived when promised, did a quick and fast instillation of 2 TV;S and cleaned up afterward also told me that When moving, they will take down wall mounts (included in instillation fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick, clean and efficient........................!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous employee who went the extra mile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barinia Williams is an angel. My appointment was rescheduled due to an error on the scheduling team. Meant I could not get my new TV hooked up before Christmas. Barinia made sure she came out the same evening and took care of it even though she is not normally on the Home Theater team. So grateful to this young woman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV quickly and installed all the other devices to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Delivered as scheduled. Fast and friendly. I will recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have for Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent beyond words. On time. Courteous and Friendly. Extremely knowledgeable, Customer Satisfaction was their Primary Concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my tv and all of my devices and explained things very clearly. they were very professional and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the Geek Squad service received for the delivery, connection, and wall mounting of the TV. Paid extra to have the wires hidden by having them run through the wall. Everything I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the tv and connected everything. Then he showed us how-to operate it and made sure we didn’t have any questions before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and completed the installation and hook up easily without any issues. The agent was very familiar with the installation process and as setting the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is excellent. They made everything very easy. They answered any and all questions. They made the whole experience very pleasant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a good job but there were some issues I had to fix myself after he left. I couldn’t use my remote to turn on & off and adjust volume. I fixed the issue by simply moving the tv back a little but had to get help since it was heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyler was EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler connected all my "stuff" to the TV and even put together a mounting devise needed. He was so helpful.

    I would recommend this to a friend