Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer mounted my TV to the stand I had purchased, connected my TV as well as my dvr. He explained how to use the TV remote and how to navigate through the on-screen menu option.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. The guys were extra careful and made sure I was pleased with their job before leaving.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service. Techs made sure everything was working. Set up the tv as I wanted.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Jeremiah is the best Geek Squad employee ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't rave enough about the service I received from Jeremiah on setup of my 3 TVs, Peloton Tread+, and wireless printer, plus installation of an eero mesh network this week! After a disastrous Saturday due to lack of service from Spectrum, Jeremiah outdid himself by rescheduling for the following Wednesday and completing all of my setup in an hour and 15 minutes. He did an excellent job explaining how everything worked and, 48 hours later, everything is still working flawlessly. I wish all service providers hired professionals like Jeremiah!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Malik and .brandon? Did a wonderful job. Very happy with the professionalism and making sure everything was done right!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love the Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My geek squad member was on time, polite, thorough, knew what he was doing, and took the time to answer our questions and make sure we were comfortable with the TV before leaving. Totally satisfied.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were excellent. Were careful. Knew what they were doing. Explained everything about the tv. Answered all our questions. Best money I ever spent
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Home Delivery and Setup is Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service and attention to detail. On time delivery.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality customer service and care still exists! The technician arrived within the time window of the scheduled appointment, even calling me when he was about 20 minutes away. I received a thorough and understandable explanation of what was going on with my TV, and also given some recommendations. He also helped me upgrade the TV software and sync my remotes. I am not a tech savvy person, so I so appreciate it when someone who is takes the time to educate me, without making me feel like an idiot. I can always count on Geek Squad representatives to be kind and helpful!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Wind Up and now the Follow Thru!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike and David started this install mountain after my move. Scott Adams and Holly Peake finished it with a homerun install. The expertise was equaled by the professionalism. Great Job!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad replaced my TV and connected the sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents brought my replacement TV and connected the sound bar, quickly and efficiently. They were pleasant and professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fast and effective…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents removed our old tv and installed our new one very efficiently and verified that our cable box connection was working.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Made it easy to enjoy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, easy, and friendly installation! Got to use my new TV right away!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Everything went perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squads agent was fast and efficient in stalling my TV. More importantly, he spent a good deal of time making sure I understood how to use it. He was great.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This installation was quick and complete. They even showed me how to use it, until I understood. The technicians were friendly and knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Super job by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did a fantastic installation and programming of one remote for all equipment. They took the time to demonstrate how to use and were available for follow questions after they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installers are GREAT.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did a great job. They set the TV up and showed me what I needed to know. Very pleasant young men.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great delivery service. Carried up stairs !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were considerate with shoe covers before they entered the home and carefully hooked the new tv up to the proper things
This review is from TV Setup, 91" or Larger
I would recommend this to a friendRated 5 out of 5 stars
Excellent work and great attitude.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was knowledgeable and courteous. Worked quickly and efficiently and addressed all of my concerns.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They showed up when they said they would. They quickly setup the new operation, with little mess and great care. I appreciate the efforts they took to set it up. I have physical limitations and I didn't have to do anything. They were in and out within 20 minutes. So efficient. Everything was aet up and operated immediately.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
