Customer Ratings & Reviews

The Geek Squad continues to impress! They called ahead and were on time. They were professional and courteous, doing a great job and showing their work, answering any questions before leaving. And, they cleaned up!

very pleased with the geek squad. person who installed my tv was very polite and knowledgeable

The service was great. Delivered and set up my TV and did a great job. Made sure it was centered on the stand and was very careful of the product. Explained the TV and how to use the remote. First smart TV I have ever owned so was ignorant of how to use one. Even help me chose the best surge protector to use as I had several on hand. I think they were great and glad I went with this service.

The picture quality is excellent- the sound is outstanding- would highly recommend this television

Jake the installer was amazing in every way. Professional , knowledgeable and friendly.

The agents installed the TV quickly and installed all the other devices to the TV.

Excellent job setting up our new 4k tv getting internet hooked up and the other internet based apps. Glad we had the Geek squad to the set up..saved alot of time.

I purchased a new TV console requiring my TV, recorders, etc. to be reconnected. Two gentlemen came, delivered the console, assembled it and connected all the TV connections as well quickly and efficiency.

We have a complicated sound system, old with new, and the sound did not play when Geek Squad set up the new TV. I thought I'd be left without sound while they called out someone else because they weren't figuring it out. But they had troubleshooting conversations, tried different things, and worked at it until they figured it out. And we got sound! They were not giving up! They did a great job, quick, friendly, and professional.

The agents communicated when they would arrive, and then actually arrived on time! Very nice, respectful and knowledgeable men. They set up our new 65" TV and also set up a soundbar which they happened to have brought along with them on the truck in case we might want to get one once the TV was set up. We hadn't thought we needed on when we ordered the TV, but it makes all the difference in the world! We have been so pleased with the Waynesville Geek Squad. We're from Atlanta and have honestly had much better service from the store and Squad in Waynesville!

The Geek Squad installed and set up all the apps for my new LG TV. Very friendly and capable.

The Geek Squad installed and set up all the apps for my new LG TV. Very friendly and capable.

The agent set up our TV and installed several devices. She was a real professional—knowledgeable, respectful, and a real problem solver. What a great representative of Best Buy!

The Geek squad set up my TV and all my other devices. They explained how everything worked. They were also very friendly.

The two Squad members expertly unpacked, assembled and connected the TV to my system. They then configured my cable remote for the new TV and explained how to operate the TV

The two guys who delivered and installed our new TV (Dan and Bryan) did an excellent job. They were quick and efficient. They explained everything to us. I would definitely recommend the "Geek Squad" to friends and family.

Agent mounted my tv and connected my devices. Clementine and Stephanie were very friendly and informative .

STEVE INSTALLED MY TV AND INSTRUCTED ME IN THE OPERATION AND USE OF THE SYSTEM. HE WAS EXTREMLY HELPFUL.

Quick, easy, and friendly installation! Got to use my new TV right away!

These guys did a great job delivering and installing our TV. They were very neat, organized the cable hookups, gave a general tutorial on usage and navigation and answered any questions we had about the TV.