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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 18,772 reviews
  • Rated 5 out of 5 stars

    75” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on my new tv the first one that failed not so much but in the end came through for me the reason for 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are terrific. They were on time, kept us in the loop on the way over. Both guys were really good with an 86 year-old and equally as good with us. They set everything up, were as patient as we could ever have hoped for, taught us what we needed to know and were really professional from start to finish. Daniel and Jesse.... thank you very much for all of your help and expertise!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast. The Geeks were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our new 55” TV and DVD player. They were efficient and also friendly. They moved our old TV and DVD player to the basement. Everything works great. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Set up the new Television and checked all connections to the other equipment. Hauled all the waste and old equipment. Good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation went well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my T v to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Class Reps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lance Morgan and the gentlemen with him, whose name I can't recall, were very knowlegeable and professionable. They were also very friendly and helpful in explaining the TV and setup to my other systems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job well done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came out to deliver my TV did a great job and even came back the next day to take care of unexpected issue. However, Geek Squad did not come out. It was a third party vendor. Not a big deal considering that the job was well done, but a bit misrepresented by the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always on time and on top of things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly service as always. Got everything connected quickly and left everything neat as a pin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and support in addition to a great TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian, was great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian came is on time, set it up quickly, showed me what I needed to know and more, made my entire setup more manageable and neater. I could not be happier with his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new TV correctly and timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time with face masks and shoe covers. they installed my TV correctly and in a timely manner. They also reconnected my surround sound. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to risk handling this TV because it is large and I am prone to mishaps with anything glass. The tech skillfully installed it and connected all the other components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELIVERED, AND CONECTED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivered and conected my tv , and did a very good job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In less than half-an-hour, Geek Squad had the 65" LG-C4 unit set up and operational . . . including connections to an existing high-end sound system and installing online subscriptions. Flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USE the Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two gentlemen were fantastic!! They were very friendly, polite, and professional, but even better than that they really knew what they were doing. They installed my new Samsung TV, hooked it up to the internet, and my new wireless headphones, and my Sony DVD player. There was a glitch in the software, but they trouble shooted it and got it fixed almost immediately. Unless you are a tech EXPERT, I would strongly advise you to hire the Geek Squad. They are WELL WORTH the money. I never would have been able to do what they did. And they did it all in one hour and 10 minutes! They hauled my old giant TV away as well. VERY good experience! Great guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, yess!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, pleasant, professional and proficient in their installation of my product and gave me reason to feel good about the choice I made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad did not set up TV properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up seemed fine, however, we noticed, a few days later the tv turned on by itself in the middle of the night. Weird. Turned it off. However it continues to turn back on in the middle of the night. I am unable to solve the problem. I am requesting someone come and fix the problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and efficient. Best of all they were patient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived as scheduled, on boxed and set up the tv where we wanted it, did the programming necessary and gave instructions for the tv's operation. couldn't have ask for more. great job

    I would recommend this to a friend
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