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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 18,776 reviews
  • Rated 5 out of 5 stars

    Professional Work By Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did excellent job of installing new TV, connecting all cables and ensuring it worked. Very neat in the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job from the delivery team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that delivered my TV and performing the setup were very efficient and knowledgeable. They also hooked up my xbox & bluray players very quickly. Super job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an A plus job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job wall mounting my TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was kind and courteous, making sure everything was working and took the time needed to make sure all our questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could we have set this up ourselves? Yes. Could we have taken it upstairs? Yes, but why when you know it will be set up right and in place without hurting your back?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people were great. The two were extremely helpful. I’d recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roland is a great asset to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland was tremendously helpful and knowledgeable. The best technician I have ever had from Geek Squad. He was super friendly and explained the steps while installing my TV, as well as walking me through the new remote navigating the channels. Linda

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service man was friendly, but, didn't want to stay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service man was friendly, but, didn't want to stay and explain things to me. Was in a big hurry. I would recommend to a friend anyway, he might have been having a bad day. Otherwise, I have always had good luck with Best Buy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived on time unpacked the tv and had it hooked up and explained how it works and goen in 45 mins.happy owener

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad arrived within the designated time to deliver and set up my new TV. All was done quickly and efficiently. It was a worry-free process for me and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy who came to set things up and fix some issues for us did a great job! He made sure everything was working, taught us how to use the equipment and made some great suggestions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed the tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job of setting up the tv and explained all the options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an excellent job of setting up my tv with all the component’s that we had before and made it easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries expert set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just let the trained tech experts set up TV and explain how to use your TV control instead of spending time and frustration. A definitely worth addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and programmed our new 65" Samsung QLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were knowledgeable and efficient. Unpacked new TV, connected all components, programmed the new set and hauled away packaging. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic highly recommend them.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient and knowledgeable Geek Squad-er.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was very smooth, Dude knew what he was doing and got-er-done. He also gave me some training which I could have used more of, but it's a pretty user friendly system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave & the Geek Squad team were great. Needed someone to go out to see my mother-in-law to properly hook up her new TV & all attachments, (DVD, etc.), & they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and knowledgeable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan and his partner were awesome; moved my old tv to another room; set new equipment up efficiently and spent the time to make sure that I knew how to use everything!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service went off as scheduled and person very nice and helpful

    I would recommend this to a friend