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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 18,776 reviews
  • Rated 5 out of 5 stars

    Home installation - wall mount TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous, on time and great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    paid $150 for set up and delivery. worth it! two guys were competent in unwrapping and setting it all up. they took any packaging with them and were helpful with using the new smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people arrived on time, we super pleasant and got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up tv and guided us through everything. They also answered all our questions and cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was expeditiously and professionally set up and expertly demonstrated with a customer oriented demeanor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Guy Knows What They're Doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective Efficient fast Friendly & Knowledgeable. Great job. Tha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Geek squad. They send out people who know what they are doing and never have to call them for shoddy work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected to all my other devices including receiver - sound is phenomenal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on-time, quickly set my new tv up, cleaned up the mess & hauled out my old tv's to recycle, were clear on basic setup and were courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No muss, no fuss; took his time and did it right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best installers I’ve seen. Everything he did was professionally performed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad installed TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad brought the TV to my home and set it up and took the older tv away. They did not plug the tv back into my surge protector. Had to reprogram the remote. Everything is working fine now, I'm glad I didn't have to try to install it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did mu setup with excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful! The team was on time and professional and did a thorough job of following up to make sure everything worked as set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service for large sets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would usually go with an private contractor but due to size of TV I needed someone reliable who can handle this job. The service done was normal mount and set with hiding the cables and installing power bridge...I just wish appointments were more plentiful and could have been done on a Sunday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv for viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the geek squad did an excellent job of explaining everything to us and installing all the equipment in a professional manner explaing everything to us easily and efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooper did a great job installing my LG TV and helped me with various features. Only problem I had was getting someone to come out to our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my T.V. quickly and he was on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad placed the new Samsung on our ebony chest and connected all the necessary wires, etc. Works great, so far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, skilled, nice guys. helped a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were very affable and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech was very punctual and personable. I was.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived Saturday and installed the tv using my existing mounting bracket. When I visited the store a few days earlier it was recommended I purchase a new mounting bracket in case the existing one wouldn’t work. I was assured the new bracket would be delivered prior to the Saturday installation. The bracket didn’t arrive until the following Monday. I have the new bracket, unopened and need to have it returned for a refund. Any suggestions?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a picky customer and I'm very satisfied. Technician was on time and did more than I expected. He did a very sanitary installation.

    I would recommend this to a friend