Customer Ratings & Reviews

The agents came in, set up the TV and connected it to my devices.

the agents did a fine job of installing my tv and components

They did a great job connecting my new tv to all my devices.

We had several agents work with us, due to a manufacturing issue that caused the first TV to not turn off. Replacement part didn’t fix the issue, but the Geek Squad agent contacted BB and arranged for an another new TV. Jay took care of everything. Every interaction with the Geek Squad was fantastic!!!!

next time you buy anything with great value I recommend to buy the service offer best buy and they are professional to installation and fast alp explain everything to you how it work

This isn't our first time using the Geek Squad...The guys are super efficient., patient and informative explaining everything to people like us who know nothing about technical stuff..

I highly recommend using their delivery and installation people. Your purchase will be speedily set up and experts will be on the spot to answer any questions or deal with any problems. I also found that it was most economical to load your old TV into your vehicle and take it to your local Best Buy to recycle for a nominal fee.

Joel fixed problem with picture, paired Remote with TV. He is very knowledgeable, friendly & efficient!

This installation went very smoothly. The installer was very knowledgeable and helped greatly.

Always professional, friendly, and knowledgeable. Made sure we understood how to use our new TV.

Agent was very friendly, showed up on time, set up the TV and showed me how to navigate.

This is the second TV the Geek Squad has installed for us, which includes setting up the sound bar and relocating another TV. They are quick, precise, and very friendly. We like the Geek Squad.

Guys were great, like a military operation, in and out everything working perfectly

I needed to have my TV connected to my sound system. That entailed taking it off the wall, not a 1 person job. The tech knew what he was doing, got it done in minimum time.

The two gentlemen that installed the flat screen TV wall mount and ran the wiring through the wall could not have been nicer. The install was perfect and they cleaned up after themselves!

The tech did an excellent job hooking up our tv. He communicated very well and finished the job quickly. Very polite and neat.

the tv is awesome! i just wished the tech would have took his time and showed me the remote fetures more but i figured out.

The tech, Richard, came at the appointment time and did a very good job installing a new TV.

The tech thoroughly reviewed all of the potential causes of the constant buffering and was able to mitigate the problem. She also made se eral recommendations if it occured again. She was well informed,polite, and professional. Our streaming services have imoroved dramatically.

I was very pleased with the setup of my new tv. They were very helpful and reprogramed my MIDCO remote for the TV I moved from to my bedroom.