Customer Ratings & Reviews

The agents moved my old TV and installed my new LG and hooked everything up. Great work.

Agents were on time---set up tv very well ----explained well---cleaned up very well

The agents arrived on time & used face coverings & shoe coverings. They set up my new tv & sound bar very quickly. Always a pleasure to use their services.

Arrived when expected and work completed. Professional too

Malik checked everything out and got the television connected and running beautifully.

Quality customer service and care still exists! The technician arrived within the time window of the scheduled appointment, even calling me when he was about 20 minutes away. I received a thorough and understandable explanation of what was going on with my TV, and also given some recommendations. He also helped me upgrade the TV software and sync my remotes. I am not a tech savvy person, so I so appreciate it when someone who is takes the time to educate me, without making me feel like an idiot. I can always count on Geek Squad representatives to be kind and helpful!

The techs were very good at their jobs and explained the operation of everything very well.

Chris and Nate did an excellent job with our TV install. Friendly, knowledgeable, courteous and good representatives for Best Buy. They answered all questions we had and made good suggestions for TV care/usage going forward. A very pleasant experience.

Geek squad delivered and set up my new TV, went out of their way to make sure I was comfortable in operating the syste,. On time with a reasonable price.

The Geek Squad installed my TV and connected devices safely and professionally while explaining what and why they were doing certain things!

The guys were not Greek Squad, but subcontractors. But they were careful and very precise. I can not stand for things to not be in perfect alignment. They were fast and efficient, I was satisfied.

I'm very glad that I opted for Geek squad set-up service. The service people were on time, very courteous and answered all questions. No more torturing myself reading manuals.

The Geek Squad delivered my new Samsung 75" Q90T Smart TV. It is a large TV and on the heavy side. Two technicians delivered it, set it up, connected my new Samsung HW-Q60T 5.1ch Soundbar and took the large box in came in with them when they left. They were on time and were quick and thorough. I was left to sign in to Netflix and Prime TV and also to set up my remote control on my DISH system. I could have not done it alone as it is really a two man job to install one of these. They installed the stand and set it on my entertainment center.

We replaced a 19 year old TV. We love our choice. Works great with a great picture and sound.

The guys installed my TV and set up my Fire Stick. I've had 5 Geeks and they've all been respectful and efficient.

The set up was handled in a professional manner. The representative was polite, respectful and did his job very well. I am so grateful he set this up as it would have taken me way more time to do the same thing. Thank you.

Justin and Josh arrived on time, finished setting up our new TV in no time, were polite and pleasant to work with.

My service was quick, thorough, and easy. It was very nice to have them take my old TV to be recycled.

Great delivery and set up experience. Thoroughly covered how to operate my new TV.

The agents mounted by TV and installed it professionally. Also suggested I get an updated cable box to except 4K video.