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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 18,776 reviews
  • Rated 5 out of 5 stars

    Quick Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Associates arrived on time, were very courteous, and were very careful not to damage the new TV or the furniture. They took their time to explain the features and operation of the new TV and cleaned up the packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mayer tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv delivered and set up quickly and competently! Friendly and excellent explanations of all functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team is professional and friendly. Perfect setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55' Samaong tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is the best thing that has happened in my life love the size and picture quality should have done this a long time ago

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They installed my television sets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek squad for several jobs with my TV sets. They have always gone beyond the beyond in service and made sure all equipment was connected and was working. We bought a vacation home in a different area from a Best Buy that I am not used to working with. This Geek squad was adequate. They did not help me with making sure my speakers were connected with my television sets, even though I bought the speakers from Best Buy also. The price for their service was a little exorbitant considering they delivered & just set up the television sets. I was disappointed with the lack of service for the price with this particular Geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and were very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job! even though a bit expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a helpful, friendly guy! Hooked everything up as needed. We were very grateful. And best of all everything still works! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, everyone was great, the whole process was more than I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS EXCELLENT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT CONNECTED EVERYTHING TO THE TV. IT IS REALLY GOOD AND EXCELLENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time. They did an excellent job, and quickly had my new TV installed and running. We appreciate the good job they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek was friendly, considerate, polite and knowledgeable. Can't ask for anything more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional and mounted my receiver, and projector, and set up the whole theater room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation with schedule for wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two man team set up my TV, and I realized I would be better with wall mount. We rescheduled for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two guys that came and set up my TV were awesome! They did an excellent job and were very professional. My system sounds so clear and my TV is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan was very professional. He was extremely helpful. Installed everything quickly and made sure I knew how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job on complex situation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job setting it up and activating icons for our long standing but largely unused Netflix and Hulu accounts. He also set it up so we could access legacy VCR and an Xbox that was used to play DVDs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service assistant was efficient and very helpful in setting up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helpful, professional, left no mess. informative and positive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great to work with. He explained everything clearly and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help in getting things up and running.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents came to put the new stand together and set up my new TV. They were friendly and knew what they were doing. In and out in less than 30 minutes.

    I would recommend this to a friend