Customer Ratings & Reviews

To get the highest quality you are paying for with this unit let a Pro do the home install/set-up. Don't fret the details, let the skilled, knowledgeable and experienced Pro do the set-up. It is well worth the cost.

The team was great. They are very thorough, professional and knowledgeable. Appreciated their consultation on how to hook up my newly purchased items (48 and 77 in OLED TVs) and to ensure the remote controls were programmed correctly.

The Geek Squad did a great job of setting up my new 85" Samsung QLED Ultra HD TV and sound system. They showed me how everything worked, and even help set up one of the new streaming channels that I signed up for. Overall I am very happy with the service I received.

The agent was so courteous! He helped install the tv, attach the sound board, and assisted me in learning how to install the apps on the smart tv.

Mr Esteban Arellano and his assistant did a wonderful job setting up the 75inch TV. They were very careful, helpful to me in explaining the handheld control as well as connecting to my Motem etc. I couldn't be more pleased with the service, the quality of work!!!

Geek Squad associates did an excellent job mounting my Sony TV on the provided Sanus stand. They also wired it into my existing home theater audio equipment and set everything up. It was a thoroughly professional job and I am very pleased.

The geek squad crew was wonderful with the setup of my parents tv. They were extremely knowledgeable and were able to take their time and explain the setup to maximize the tv's potential. I always recommend geek aquad service.

Extremely professional, setup, and adjusted picture quality, attached my appletv 4k, explained how to adjust sound, picture, ect, and set tv up to auto update. Geek squad is the best, all I had to do was sit and watch them work.

I always use geek squad to do all my setups. they are all good. they usually send at least 2 techs.I have had dozens of GEEK SQUAD techs in my home in the last 25 years. On this occasion only one tech came to my home and i was a little worried because i am elderly and not able to help this young man setup my new 77" sony bravia oled tv and my new sony dolby atmos sound system. I did not need to worry, I had just met the GREATEST geek squad tech in my life. This young man's name was Kirk Mcginty, and he was not only able to set up EVERYTHING by himself but he did so efficiently and perfectly! He also took the time to pair everything and show me how to navigate and use my first 4k systems! Kirk Mcginty,I will never forget your kindness!!

All's well and good. I am so grateful for the Geeks expertise and their helpfulness in answering questions and explaining the equipment.

We paid extra for the setup of the new TV and movement of old TV to another room. Good thing we did because the setup crew also added our devices such as our Blu-Ray player and Amazon 4K Fire Stick. They also made sure our connection to the COX TV subscription service worked fine and that all these items were added to the new TVs main menu with their proper names. They made sure we understood how to select what we wanted to watch! They usually remove the box the TV comes in and it’s packing material. We asked them to leave box and packing. for us to keep. They then cut a few holes in the box and made straps so this large box would be easier for us to carry! Very helpful and thoughtful of them! What a great job this crew did! Five Stars!

The Geek Squad Confirmed appt. Actually arrived early -- unloaded our new TVs and Wall Mounts. Both young men were super kind and gracious. I wish I can remember their names-- its has been a few months. We have been remodeling our home and office. The wall mounts have not waivered at all on either TV despite being bumped and walls pounded upon these last few months. The TV remotes work great they set up. They did take time to answer all our questions concerning live streaming etc. We are country folks and did not understand all these extras to live stream or download. The men took time to show us all programs and I feel we probably made them late to next appointment --but they were still very nice AND they CLEANED UP THE BOXES AND WHOLE MESS! -- I never had a service clean up before they left. So very nice of them.

Tech suggested that i purchase a universal remote control, He said he would pick it up and call me to return to program it, and finish with set up. Never called and never returned, I just looked an it indicates service was completed. So over all, Tech did a good job, but could not set up Sony Remote to load channels from Cox Box, he said it would not work because cox digital box works on radio frequencies .

Agents set up my tv, quickly connected all devices

Chris and Brandon were super friendly and installed everything quickly. Highly recommend!

These guys were very professional. They answered all question with clear direct answers and did a great job.

Mike did a wondeerful job -- took time to explain how to work tv. Believe it or not - this is our 1st smart TV had a tight spor to place the tv - several tries to get it where it needed to be -- Mike got it done -- THANK YOU MIKE

Friendly, knowledgeable and professional. Answered every question and made sure everything was working perfectly before leaving.

The installation of my TV went very well. The installer was very helpful and very knowledgeable about my new TV and its many features. Again, excellent service.

This new TV offers a very crisp picture with brilliant color details. It’s well worth the investment.