Customer Ratings & Reviews

Did a great job On time and very knowledgeable and efficient

We were very satisfied with the delivery and setup of our TV. The Geek Squad technicians explained how everything works and connected our devices.

This is a great set, notable for the picture and the degree of control inherent in the easy to use remote. The only minor snag in the remote is the too close spacing of the L. R. up. down. circular control, to the enter button.

The techs did an excellent job of setting it up and explaining the basics about it to me.

Great tv, super clear and deatiled, games and everything is more fun and amazing. The workers where nice and courteous, help me with a few things and made her smile.

I got 3 large TV's all at the same time. Both guys who brought the TV's and did the installation were very professional. They carried carefully, opened delicately and set them up successfully. It was definitely a good experience.

The techs were very professional and answered all of my questions.

ken was a great installer and instructor in learning to use tv. had great teaching ability so i could use new tv and remote. Very understanding in our needs. Thank You Ken

the agent couldn't've been more accommodating. she was polite, friendly and very helpful, she did her job in a short amount of time, the holder we had for past TV just needed to have old one removed and the new one installed. she showed us how to use it and set everything up for us. one of the best installers we've ever encountered. definitely a point in your favor, won't hesitate to shop with you company for future needs.

THE GEEK SQUAD WENT OVER A LAPTOP I HAD PURCHASED SEVERAL YEARS AGO, BUT NEVER USED BECAUSE I ALSO HAD A DESKTOP COMPUTER. WORKS GREAT - NOW I HAVE TO ADJUST TO THE LAPTOP.

The Geek Squad set up my TV and speakers quickly and perfectly. The gentlemen were very professional and answered all of my questions. I’d recommend to anyone.

My 32 inch tv is great for a home office. I did not want a big tv. I had the geek squad pick up my old heavy television because I am not strong enough to take it down the steps myself. They are able to recycle your old tv and bring you a new one. It was pricey but I only signed up because all the older guys I know have back issues and are not able to lift. Assembly comes with the delivery so I just got them to hook up everything. In the future I will probably put my tvs together. Goodwill would not take my tv because it was not running. If you need someone to lift up your old box tv they will be able to help get you set up!

On time and very professional and knowledgeable. Set up my tv and connected all my cables and internet. Thanks Tyler and crew.

In and out and completely set up for 85" Sony Bravia 7, and a Sony Bravia Theater 8 Soundbar in less than one hour. Remotes all sank together, testing and very careful and clean.

To get the highest quality you are paying for with this unit let a Pro do the home install/set-up. Don't fret the details, let the skilled, knowledgeable and experienced Pro do the set-up. It is well worth the cost.

Efficient work placing our new tv and installing on our stand making sure it worked. Very knowledgeable and professional.

The agents installed my new TV, hooked up and verified all components were functional, and did an outstanding job of educating me on its features and navigation of the various system settings menus. They were very knowledgeable, courteous and friendly, and were generous in sharing their technological insights. They exemplified what excellent customer service should look like,

I'm not a savvy techy so help with any set-up is mandatory for me. The techs came out and effortlessly set up my TV and Blue-ray, easily set-up the universal remote and walked me through the features. I appreciated this very much.

Normally I'd just setup a TV myself, but thanks to TotalTech, setup and delivery were included. I bought an open box TV and not all the right screws were available. The techs spent a good amount of time making sure they could get everything setup properly and safely with what was available and even looked for additional screws that they had in their van. They answered any questions I had, made sure everything looked good and worked properly and cleaned up nicely after themselves.

Purchased Geek Squad delivery, installation and setup for LG C4 OLED 55" TV and LG SC9S soundbar. The technician was very knowledgeable in the setup of both the TV and Soundbar and explained the setup to me as he completed each step. He demonstrated the TV/soundbar and assisted in getting a my apps setup. And he also setup the remotes for both the TV and my COMCAST dvr - and taught me how to avoid the annoying aspects to the LG magic remote. Can't say enough about how excellent he was in communicating with me and getting my new system setup.