Customer Ratings & Reviews

The Geek Squad team of two were excellent! They set up everything including other remotes that can control the tv. They removed all the packing material too. Top notch!

The Best Buy Geek Squad technicians did an excellent job setting up three TVs and two audio receivers for me. I was very pleased with their thoroughness and attention to detail. Everything works fine.

The techs were efficient and set up our tv quickly. Answered all our questions completely. Very pleasant and professional.

Both of my installers were very helpful and knowledgeable. They both answered all of my questions and were very good at explaining in an understandable way.

TV placed on stand and connected. Antonio and Evan took their time and answered all of my questions, explained everything so I could understand about the smart TV and control and gave me time to write some of t down. They did not rush me, make me feel stupid or anything negative. Both were delightful young men, patient and friendly! I have a friend that will be buying a new TV and using the Geek Squad to have hers mounted on wall.

This tv has worked great since it was hooked up. The picture is clear and it is easy to operate.

LG TV picture has crisp edges (no diffuse effects at edges) and vibrant deep colors especially the blacks. The 4k provides beautiful detail where can see clearly individual fallen leaves, for example. Yes, watch good many PBS Nature & Nova presentations where important to see detail and color variations of the flora, fauna, funga, geology, astronomy and other science studies.

Everything was set up including my tv remotes, Netflix and Prime Video apps and television on my Comcast equipment. My old TV that was not "smart" was taken away. It was well worth the additional cos for this service. I also bought extended service on my new TV the Geek Squad was present.

The team installed and set up new TV. They made sure to show me how to use it and they removed old Tv.

Joe and Mike did a great job! Showed up on time, put on gloves and masks, wiped down box, all to minimize contagion! And then they proceeded to geek out and install the sob. Works great! Thanks guys!

The geek squad agent was here on time and set up my new TV very quickly. He was in and out in about 15 minutes and there were no problems. Very satisfied.

Everything went great. New Tv unboxed and up and running. Installation of You Tube and FRNDLy apps for streaming was great.

I'm not a savvy techy so help with any set-up is mandatory for me. The techs came out and effortlessly set up my TV and Blue-ray, easily set-up the universal remote and walked me through the features. I appreciated this very much.

What a beautiful picture in my new Samsung 70” !!!!! The picture is perfect. The installers were quick and on time! Thank you Best Buy You can’t get any better than that

Great job. Tech was courteous snd worked quickly. Answered all my questions. Tv has an outstanding picture. Took old 55 inch away as requested. Geek squad does a great job.

Stupid to require 50 characters for the review. Sound good, color good, Size is perfect for my needs.

the agents listened to us to see what we needed and they did what was needed. The next thing was to explain how everything worked. They spent some time with us explaining everything. We would recommend these agent very highly. That covers it and I hope this makes 50 words for you.

These 3 guys were great! They knew their stuff and were so friendly. They installed the tv and showed us how to work it. Cleaned everything up. Knowledgeable and professional.

The team that set up my 77" TV and soundbar with woofer did an excellent job. They showed me how to use it all and helped me to setup my apps, like Netflix, etc. They took away all the packing and just left me with a beautiful TV to enjoy.

GEEK GUYS CAME AS SET UP AND WORKED ON THE TV FOR ABOUT ONE HOUR. THEY WERE VERY PROFESSIONAL ASND COMMUNICATIVE IN A WAY THAT I WAS ABLE TO UNDERSTAND. AND GOT THE JOB DONE PLUS.