Customer Ratings & Reviews

The Geek Squad came in force for my 3 televisions and Soundbar installation. They were professional, neat, and quickly got everything up and running and all working together. They packed up all the cardboard, showed us how to work the controls, and helped with any issues or questions. I will always use these guys!

Very service oriented and pleasant to talk to. Offered suggestions and very prompt w/their work. I would recommend to friends to buy from Best Buy because the service is great.

The geek squad was very efficient and professional. I was particularly impressed that the installers explained to me exactly what they were doing and why.

The Geek squad was efficient and personable and perfect. And they spoke English clearly! I could never have done what they did and so efficiently. They tested everything. Cleaned up after themselves and even write a mask because someone in the house is on chemo. HIGHLY RECOMMEND these 2 from the Hialeah office. Christina was one of them. Unfortunately I can't remember the other name. Thank you.

Stupid to require 50 characters for the review. Sound good, color good, Size is perfect for my needs.

This is a great set, notable for the picture and the degree of control inherent in the easy to use remote. The only minor snag in the remote is the too close spacing of the L. R. up. down. circular control, to the enter button.

Guys did a great job were patient and set up and hauled away old TV. Gave me great instructions too

The Geek Squad arrived ahead of schedule (after confirming I was home and okay with early arrival), got right to work and had my TV set up quickly. They walked me through the remote and set up. They didn't hurry out, stayed to be sure I was comfortable with everything and followed up later to ask if I more questions. You can't beat this great service!

I got 3 large TV's all at the same time. Both guys who brought the TV's and did the installation were very professional. They carried carefully, opened delicately and set them up successfully. It was definitely a good experience.

The squad set the TV up and connected it to direct TV. Before they left they had paired the remote and made sure I understood all the functions. Great guys, friendly and professional

Everything I could have asked for in the installation was represented in the service I received: the technician was knowledgeable, efficient, timely, and very pleasant to work with.

Stunning TV. Bold, vibrant colors. Great sound. Installer was a nice guy, did it all!

Excellent service. The technician was extremely knowledgeable and hooked up everything and then proceeded to explain everything to me on how to operate the new tv.

Technician was knowledgeable and efficient. Good service by human in person. We unexpectantly needed to add a wall mount (the new tv has inverted V legs too wide for existing tv stand so tv would just fall off of the front or back) so I called the number and attempted to get help to determine which mount to buy and make arrangements to install. Nightmare etc. and then was transferred to someone else to begin all over again. Both used "48 hours and I will hear back..." routine. Still nothing... no call... no email after over a week. Don't bother asking for help over the phone with useless offshore contract workers who promise, "48 hours..." anything!

I had recently purchased a 75 inch TV, thet installed it with no issues. They also went one step further and moved my 92 inch TV from my previous apartment, having it installed and working before I got home from work. No hassle and always great people performing the work. Top notch service here!

They mounted and connected my TV as needed with the network in my house.

They did a great job, fast and knowledgeable team. They did a great job.

The man that set up my Toshiba TV efficiently connected devices and showed me how to switch from one format to another. I wasn't familiar with the newer TV's and he was very kind and patient. I would highly recommend using the Geek Squad to set up your TV or any other product you purchase. I'm sure their service is the same across the board.

They were fast . In and out under 30 mins. I would recommend again.

The Geek Squad agents were very knowledgeable and got our new TV set up properly and showed us how to use the features.