Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18767 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 18,767 reviews
  • Rated 5 out of 5 stars

    Ryan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get him you will be so happy he is so knowledgeable fun easy to get along with and hooks your stuff up very fast and suggest ideas that you won't even think of he was great I'm always going to get him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 55 in TV installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was professional, pleasant, courteous, knowledgeable and cleaned up everything afterwards and discarded, leaving me nothing to do other than turn on TV. Process was smooth and he had TV plus all auxiliary devices hooked up in a jiffy. I've tried multiple times to upload a picture but was unsuccessful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV after returning an LG 70". This TV is perfect. The picture and sound are great and it refreshes quickly. And it comes with a solid remote instead of the crappy light weight remotes that you generally get from LG. If you are a streamer and not a cable subscriber, this is the TV for you. Pair it with the latest Apple TV and a CAT 5 cable for theater style color and sound. No need for a sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable, also relocated old tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great second attempt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second attempt to deliver and set up our new tv was great. The representatives were professional and efficient. The first attempt was disappointing because, through no fault of their own, they were given an out-of-box tv to deliver and set up rather than a brand new one which we had purchased. The rep quickly identified the issue when he opened the box the first time and informed us -- including several options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers are the Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that installed our TV were on time, courteous, knowledgeable, and friendly. They made sure we knew how our new TV worked. They are the best! Well worth the fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman who delivered & set up the TV were courteous and showed me how to operate the TV & explained the remote. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on my direct dial

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both geek squad techs were highly knowledgeable. They were very respectful with all our questions. Asked if there was anything else they could do. They hooked up our surround sound on our den TV when Verizon tech didn’t bother to do. Wish I could have them both on direct dial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CAN DO what others couldn't do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose did fabulous job of fixing my 75 inch Sony tv sound problem. He took a problem that had Dish and others shaking their head. He even fixed a language problem that he had not seen before. It took a lot of ingenuity on his part to fix a Spanish language intrusion problem that had a lot of others shaking their head and saying they didn't know. He took the problem one at a time and got it done. I admired his professionalism and CAN DO attitude. He made every penny spent on GEEK Services seem a hell of an investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture, lots of apps, easy to set up, not heavy - easy to move around. works well with computer. Best Buy set up was quick and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help, set up and hauled away old tv, excellent service and so friendly, made sure everything was done and that I understood everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete satisfaction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had the set-up completed for me. The installer was very knowledgeable and helpful. The set-up was very satisfactorily done . wouldn't hesitate to do the same next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been such a good experience for me. They are knowledgeable and helpful. The technician set up my tv and laptop and showed me how to increase my speed on an old computer by using ethernet cable. He was helpful with Roku also. I always get more than just basic service with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that showed up to install my TV and sound system were excellent. They were very knowledgeable and were done quickly. They made sure everything worked and explained it all to me. Great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and Josh did an excellent job in setting up our new tv, sound bar and headphones. Very efficient and it was a pleasure to work with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad removed old tv and installed new one. On second visit they determined it was defective and ordered me a new one. On third visit they installed the new tv, removed the dvd/vcr player and installed the new Blu-ray player. They did a number of adjustments and analysis to make sure the tv, player, and streaming services were all compatible and worked properly. I appreciate that they stuck with it and kept coming until they got it all to function properly. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and quick installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two delivery and setup people who delivered the TV were amazing. They called ahead of time to let me know the estimated time. Carried the new TV up to the second floor, put it into place, made sure all of the wires were bundled nicely and put away. They walked through the initial setup and validated some settings with me before changing. Both were very knowledgeable about the product and making the setup look good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are GREAT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation included installing a wall mount for the TV. Make sure you specify this in the initial installation instructions. The setup included wiring old speakers and integrating old equipment with the new. And one remote control works for everything. The agents were even able to adjust the console housing the electronics to fit everything in. Above and beyond expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficulty with streaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my TV and removed old one. courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WELL DONE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by the GEEK SQUARD. showed up on time, was very knowledgeable. Explained all the workings to me and made sure everything was working OK Did a great job.

    I would recommend this to a friend
Sponsored