Customer Ratings & Reviews

The agents unpacked my new Hisense 65U8 TV and installed it on our existing entertainment center. They were considerate, professional, and on time.

The guys were on time, answered all my questions, showed me how to navigate through the different features of the TV and the remote. They were very nice to a little old lady and very helpful. They worked well together and efficiently unpacked my new TV, hooked everything up, packed up the old TV and left after answering all of my questions and helping me access and set up Amazon Prime and Disney+. Great service in my book.

The agents did a great job. Shawn was very helpful explaining things to us.

Early delivery and quick setup made for an excellent experience--Agent even came back to check on cable TV service Our provider sent us the wrong box)

had purchased a New TV techs were on tine a very high quality installation very knowledgeable felt safe having them in my home.

My installation was pretty simple for them to accomplish. I have Total Tech so let them do the work. Two installers came to set it up and they took away all the packing materials. One nice thing of them doing it is that they gave me a tip to make my viewing easier on the other TV that I had already set up.

Chico and Ephram were our installers. They were exceptional. Chico walked us through the remote and every app on the TV. They hooked up our cable and DVD player and there are no issues. They were exceptional and made us feel very comfortable with our new purchase. Very happy with the Geek Squad.

The Best Buy personnel were polite and professional from the time they arrived until the time they left after completing the tv install. They answered all my questions and got the tv communicating with the Wi-Fi and Direct TV remote control. The whole process took about 20 minutes.

The installation of the TV went very well. The installer explained everything I needed to know.

The person who set up my tv was very knowledgeable and did a great job. He answered all my questions and was very professional.

The 2 agents who set up were fantastic! The took time to review and explain everything. They were great!

Very pleasant and well informed. The installer spent extra time explaining how everything worked. I was very pleased!

I was so pleased with the clerk at Best Buy. The prompt delivery set up and removal of old TV. It was so easy and convenient would have and already did refer Geek squad to assist her with tVand computer set up in her home.

My tech was excellent, quick and efficient and professional. I would recommend the geek squad for mounting and connecting your tv

I debated having someone deliver and install the TV as it sounded simple and easy, however very happy I chose the Geek Squad to deliver and install. They come on the early side of The scheduled install window and promptly understood my theatre sound system and even suggested different locations for the speakers to improve sound quality. He suggested I experiment with the remote under his guidance which was very helpful. Also cleaned up the clutter of wires behind the unit making connections more visible.

The agents setup the TV on the TV stand, setup the TV functions and provided us with information regarding the technology of the TV. They were quick and asked if we wanted to keep the TV box or have them remove it.

We were extremely pleased with the knowledge & efficiency of the geek associate who connected our TV & periferies for us

Two members of the Geek squad came today and delivered our new 75 inch Samsung TV. They were extremely pleasant, very customer focused, efficient and professional. They went out of their way to ensure the old TV was removed, the new TV set up correctly and then showed me how to use it. Very pleasant experience.

set up perfectly after a couple of attempts. The Geek squad was so nice did not worry about minute damages that were fixed very quickly

The techs arrived promptly and installed my TV with my total tech membership! It was simple, easy and smooth. He answered all my questions and hauled away the material. Would definitely recommend this service. Don't forget Total Tech! Believe me, the membership is SOOOOOOOO WORTH IT!