Customer Ratings & Reviews

Gentleman who installed tv was very thorough and knowledgeable. Happy with service provided.

The young man was VERY helpful, extremely meticulous when it came to cleaning up, everything was installed and I was instructed in a very short time.

Love this tv. So far no complaints. The picture is clear and apps when easy to maneuver.

I connected my Google HiSense to my WiFi. When I streamed from the Internet the picture was clear. Then I returned the TV to DirecTV. The box won’t go away no matter what setting I try. It does not appear at all when I return to the Internet. The info is telling me that the channel is Frames Per Second 60 Hertz which is fine but it doesn’t disappear. I called Geek Squad and they blame DirecTV. But the DirecTV person plugged in their little TV. There was no box.

The were very organized. Obviously experienced and knowledgeable. Very patient with me as well lol!

Great professional very knowledgeable!! Left everything neat and clean!!

The set up was easy, for the men who came. They were very pleasant and showed me how everything worked. You won't go wrong using this option.

the agent was wonderful, great setup, easy to understand.

The Geek Squad took my old TV away, set up my new 75” Samsung TV. did a fantastic job, I was very pleased, highly recommend the Geek Squad

Travis as the lead technician wanted to be sure to install our TV the way we wanted it, and solved the need for a wall mount by using the inner attachments so that it would fit on our existing stand which no one else at the local Best Buy store could confirm. They assembled the TV quickly and correctly and completed the setup faster than I could see what they were doing. They also removed all of the packing material and large box to save me from lugging it to the curb for Monday pick-up. They both were friendly, obviously enjoyed their jobs, and spoke clear English. They carted the old TV into an adjacent room where floor space was adequate and unobtrusive. They were a pleasure to have in our home.

The wonderful folks from the Geek Squad delivered and installed the new TV and also trained my wife and me on the new smart Sony TV. They even checked our bedroom TV to make sure it was working well, too. We love Best Buy and the wonderful Geek Squad!

These two gentlemen were super outstanding. After I waited the alotted time, I noticed they were highly sufficient in giving me the full rundown of how the tv works and quickly made sure I was all set. Absolutely loved the teamwork from them and also was greatly satisfied with the overall support.

Great price for this TV and the picture quality is amazing would buy again

These people are and were Very informative and very professional. They were very prompt and the installation was very quick and done with ease and no mess.

The Agents were polite and very knowledgeable , showed me all the functions and set up everything ! Well worth the cost !!

The agents put together our TV stand and set up our TV. They also set up a new TV and explained how to use all the components. Another agent came the very next day to set up a sound system and helped problem solve issues with an olderTV set up. Everything is working!

The Geek Squad is great! I have always had a positive experience whenever I use their services. My tv was setup and they provided me a demo. Really great service!

Very professional and likeable. Went the extra mile to put everything where I wanted it. Would recommend.

I declined the setup service at first, knowing most electronics these days are plug-and-play. I called back and added it because your Agents are good insurance should something be defective out of the box. But then your Agent took the time to show me everything the TV could do and how to navigate all the menus, along with some handy shortcuts. That tutoring alone was worth the money spent. Thank You for a great experience!

The guys were great.. making sure things were all set to go.. good about answering questions.. good cleanup