Customer Ratings & Reviews

The agents set up my tv stand and television and showed me how to operate my television they performed outstanding service

The Geek Squad came & checked out my sound settings (which I admit, I messed with) and restored my sound settings to something MUCH desireable. Thank you for that because it was driving me crazy. I had more bass than treble and background sounds louder than normal. Should have called them in the first place to have them adjust the sound to our liking.

They were very thorough in setting and attaching all my components to the new tv. They also walked us through the setting the tv up with Direct tv and explaining some of the functions. Above and beyond the basic service

The install crew was professional and courteous. They also answered all my questions before leaving.

The agent set up my tv and discovered that my cable box was broken. Because he had done a good job setting up all I needed from the cable co was a new box.

Two agents delivered my TV and set it up. They also moved the old TV to my basement and took the TV in the basement with them. Great customer service. They took the time to explain everything to us and explained the other services that are offered by the Geek Squad. Great experience!

Matt was very efficient and helpful showing me how to set up and use my tv. Highly recommend Matt. Pam

The Geek Squad Team did a great job in setting up new 75" SONY X90L and removing old 75" tv in under 20 minutes. Including all setup and connecting to existing surround sound and boxes. Part of why I always buy from Best Buy is The Geek Squad Delivery and Set up; have never been disappointed.

Friendly, professional technicians. Knowledgeable, quick set up and easy to understand instructions.

The installers did a great job! They were very polite and informative while installing my TV and hooking up my existing surround system. He made sure I understood all the operating procedures for a new tv and answered all my questions as well as gave my some great advice on upgrading my old receiver to improve dolby atmos.

The geek squad did a great job delivering and installing the tv and explaining how to use the smart tv. I always use the geek squad

Great team. They knew exactly what to do and went about the installation quickly and efficiently. They were friendly and courteous answering all my questions and made sure I i was familiar with the new remote. They made sure there was nothing left behind in terms of boxes, scraps and debrey .

The agent kept me abreast of his arrival time and arrived as promised. He set the TV up quickly and showed me some of the basics in terms of fine tuning the set. He took the box and trash with him. The peace of mind of having BB set up a 55 inch TV for me was well worth it.

The agents did a great job. Shawn was very helpful explaining things to us.

Geek Squad did perfect job installing TV. Took old one away

Great Picture, easy to use. Dustin and Audrey did a great job setting up and teaching us!!

Tech was very professional and helpful, he connected the TV and explained everything to me, and an added plus he was very pleasant, very satisfied with the Geek Squad

Carlos and JP are the best they made sure TV is properly set up picture, sound and alignment. If you're assigned these Reps.you will be in good hands with these professionals

The crew was extremely helpful and professional. I can't recommend them enough. Was worth every penny to have my home theater hooked up right.

Agent was easy to work with and will use him for all services. Very professional and took his time setting up the tv and showing us how to use it.