Customer Ratings & Reviews

The installer was very professional He know what he was doing he answered all my questions very nice person

It's a great tv. Has a beautiful picture. Easy to work.

The technician named Dre was absolutely perfect with his service, kindness and professionalism The set up went perfect and I love my new big TV with the perfect table that works great! Dre truly should be commended for his excellent service! I also wanna thank Amanda and Nick at the Oak Park store for all their help in selecting my new equipment.

Guys that came to set up were awesome great team did all that was needdd and answered my questions

The agents arrived on time, They set up my TV quickly and explained the TVs features and how to use them. They were professional, knowledgeable and very nice. I would recommend Best Buy and the Geek Squad.

Geek squad did a great job mounting and setting up my tv. Showed me how to use the TV with the remote it came with. Which is what I wanted because I wanted to return the cable box to the cable company. Saving 11$ a month. They were fast and thorough.

Needed a TV in our living room, and The Geek Squad set it up showed us how to use it, now we can hear the news in both room, while I am cooking. They made it so easy. Thank You for the great service. I think the installing and understanding how to use theses products is the reason older people don't buy more, because without your service the products are useless.

The install crew was professional and courteous. They also answered all my questions before leaving.

We purchased a Samsung TV & I asked Geek Squad to install it for us because we're elderly, my husband is disabled and we had quite a few stupid questions. The gentleman from Geek Squad was here right away installing it. He was so helpful, considerate and nice. He made sure we were happy. I am going to try to get him back here to install a sound bar :)

The installers did a great job---it turned out to be a complicated installation and they were very patient and persevered and finally were able to get everything to work.

Paying for the setup on this was well worth the money. I didn't have to mess around with cables or settings they knew what needed to be done and went over how to use made this more enjoyable experience

Outstandin professional service by caring technicians that made the insulation of our 4k TV stress free! They assembled and intalled and removed our old TV from our entertainment wall console, which would have been no easy task for me. They made it look easy and test every component (Reciver, DVD, Wifi & Stereo) when completed & perfomed & balanced the 7.2 surround sound. Check & installed all needed updtaes on all of the comonents!!

We made sales aware of weight and size of our old tv that was to be removed and hauled away. It was too heavy to be picked up by one man. He was able to move it to the front patio , but was unable to put it into his truck. He said the pick up service would be here within 2 days. I am hoping it’s tomorrow (27th) . *Gerry left his screw driver behind, he’s welcome to call and come by to pick it up

The two techs communicated prior to and the day of delivery. They answered all our questions politely and professionally and showed up well within the estimated time. They set up everything quickly and explained the entire process as they went. Very happy with the entire process!

Excellent Service! My first ever geek squad install and I couldn't be more pleased. The guys arrived on time, told me exactly what they were going to do and then did it quickly and cleanly. They would've stayed much longer and helped me install apps on the TV if i'd let them. Very happy I let someone else do the install this time!

Great setup. Dan came in and went right to work. He is very knows what he's doing and is very nice. He answered any question I had and showed me how to make changes with my sound bar if needed. This is the second time Dan has done a setup for me and really recommend him.

The agents installed my TV and wall mount with dispatch. They complained that I wasn't getting enough kilobytes or whatever they are. A few days later, another Squad guy arrived and removed a small coupler the first guys had installed. In 2 minutes the problem was fixed and I got many channels. He was surprised and grateful for the tip I gave him for his smart, expeditious work. Sorry I forget his name.

The young man who delivered & installed my TV was the best. He explained my questions with the knowledge more than one would expect. I felt he covered everything I needed to know.

Very polite ,friendly , efficient and knowledgeable crew quickly installed my new TV set. Very satisfied with their service and professionalism

They set up my new TV and installed a ROKU. They went above and beyond as there weremany problems with the ROKU. Can't say enough good things about the two Geek Squad gentlemen that were here more than once for the same issue.