Customer Ratings & Reviews

The installation was great. Austin was able to quickly set up my TV and did a great job setting up my components the way I wanted. Very neat and orderly. Good guy too.

Team came in and were polite and quick to get to work. The setup was done about 2 years ago and never had an issue.

The delivery workers were great! They had brought a tv that was damaged, took it back with no problem. The same workers brought the new one, got it set up with the antenna, got me comfortable with the remote and commands. They were excellent and I would be happy if they brought something else that I might buy.

The agents who delivered and programmed LG 77-inch tv were very helpful in explaining the “how -to” of the set . Their professionalism Is second to none! Very friendly and cleaned up the place like nothing happened! Thank you guys!!!

Being a Best Buy Total Tech Support member has made just made it easier and easier to make purchases which require delivery and installation. Our 50” Samsung was in that category. The technician that processed our order left no stone un turned. Thanks Best Buy.

The Geek Squad was efficient, timely, professional, and did a great job installing our new television. I highly recommend them, and appreciate their knowledge in setting up the tv. They moved another television set for us and it was appreciated. GREAT WORK GUYS!!!

If you have some experience setting up TV and components this is something you can probably figure out on your own. But if you have had enough fun doing this sort of thing for a lifetime, let Geek Squad make it easy for you. This is the third time I have had Geek Squad do TV and component setup and it saves me an afternoon or a day of tedium getting everything situated and working to my satisfaction. If you have the money to outsource this, do it.

If I could give Victor and Jose 10 stars I would!! They were so friendly, respectful, extremely knowledgeable and went out of their way to do whatever we needed when setting up all of our tv equipment.

Geek Squad - professionalism, courtesy, knowledgable, patient.

The gentlemen from the Geek Squad were extremely helpful in setting up our LG and making absolutely certain that we knew and understood its features. Both Phillip Barber and his associate were very professional in teaching us the features and also in removing the old equipment. They did not leave until they were satisfied that we were satisfied!

First let me commend our salesgirl Kacie. She was so kind and knowledgeable and made our purchase so easy. I was so happy The Geek Squad came out the very next day after purchase to install. Ryan and his helper couldn't be any better and explained all about the features.

Set up team was awesome! They were on time, genuinely nice and set it up, showing me all the bells and whistles,

The two men that delivered my 65in. Samsung TV were very efficient and polite.I would use them again in a heart beat for my next buy from BEST BUY.

The agents reinstalled my Comcast package to my new smart TV, including the ability to record on the DVR. This smart TV is excellent and has many programs included. They adjusted the color. What a superb television this is. I am very pleased with the product and the professionalism of the installation team.

The two gentlemen who delivered & set up were great! Professional, positive attitudes, & knowledgeable. They took their time in explaining everything, weren't rushing to get to next delivery & were very helpful! Outstanding job!!!

This is the absolute best service! TotalTech membership has made BestBuy my go-to spot for TVs and speakers due to the installation. I have recommended this to multiple family members and friends who have also now purchased from BestBuy and enjoyed the same great service I did.

The Geek Squad came in professionally installed my home theater system they were very knowledgeable

Garrett was fantastic. Curtis and knowledgeable. Fast and easy set up. Neat and clean, I didn't have anything to do but sit around and take it easy.

The TV was set up as requested and the techs spent extra time showing us how to work it.

The agent was very thorough in explaining what he was doing and how do operate our new TV.