Customer Ratings & Reviews

Very professional, friendly, accurate and fast service

An excellent technician came on time and set up our TVs in good working order.

Benjamin Burkey spent almost 2 hours setting everything up. He was very knowledgeable and meticulous. He answered all of my questions and even called to check on things the next day! He was the best Geek Squad person that I have worked with and I would recommend him to anyone. You have a fantastic employee in Benjamin!

The agents took the time to instruct me and answered all of my questions, like I wasn’t bothering them. And left his number if I have any questions down the road.

The agent who removed our old TV and setup our new 55 inch Sony TV did a great job! He spent the time to make sure everything was setup, programmed our Direct TV remove control and spent time to show us the operation of all of the features.

Very happy with the Geek Squad service. Install went quickly and no problems. All my questions answered by the installer and I would recommend the Geek Squad.

Geek squad did a great job mounting and setting up my tv. Showed me how to use the TV with the remote it came with. Which is what I wanted because I wanted to return the cable box to the cable company. Saving 11$ a month. They were fast and thorough.

Install was well done; tech explained how TV work and new remote works and patienly answered any questions I had; top service!

The person who delivered our TV and set it up provided excellent customer service! He was extremely knowledgeable and friendly. He took his time to make sure we knew how to operate everything and explained things to us a couple of times! He dealt with our cable connection with no problems at all.

Excellent installers who went right to it setting up 75 inch tv and new sound bar along with connecting my blue ray disc, firestick and roku in very short time. Everything worked as it should and they took all packaging and boxes out leaving area clean when they finished.

In home set-up is well worth the cost. They deliver - no trying to get it in the car or having sensitive electronics rattling around in the back of a (borrowed) pick-up. The techs unpack from the bulky box, and set up the TV. This is at least the second TV I have had BB set up, and I appreciate the service as well as the personable techs who do the work.

Great, friendly, polite and professional, team whom I would like to have back any time to do another installation. Makes you feel like you made the right purchase with the right company!

The agents put my stand together and then my TV, They knew what they doing and had them together in no time. Then they set my TV set up and stayed to make sure everything worked properly.

Assembling a smart TV is more than a plug and play maneuver. There is a lot of expertise involved in coordinating the multiple remote units and components of a home theater. All this was done properly and promptly. The technicians explained and demonstrated all of the various features of the system. When a few minor problems remained after the technicians left our home, a quick call to the online Geek Squad help line resolved all issues.

The technicians arrived on time and set up my new tv with the Xumo box and the sound bar quickly. They were great!

Technician was very knowledgeable and professional. Set up my new TV with zero problems.

Our issues were dealt with in our home by two professionals contracted by Geek Squad to perform such services. They were polite, knowledgeable and completed their work efficiently. I would recommend that Geek Squad tell the customer that "So and So" will be doing the work; not the Geek Squad. I didn't know who it was that called me for an appt. time; had to call Geek Squad to verify who they were

Friendly, knowledgeable tech. The whole process was super easy and quick.

If I could give Victor and Jose 10 stars I would!! They were so friendly, respectful, extremely knowledgeable and went out of their way to do whatever we needed when setting up all of our tv equipment.

I was certain I have already sent in a review on my TV being set up? I love the Geek Squad and have always been satisfied with any of the work. Since I lost my genius partner a year ago I have relied on the Geek Squad to take care of all my technology for which I am ever so grateful.