Customer Ratings & Reviews

The tech did a great job of setting up the TV and explaining what needed to be explained.

The technician took his time and explained how the remote worked along with all the new options on my TV. He even knew how to do the bypass for the privacy settings screens that I asked him about doing for me. Very knowledgeable and polite guy!

The Geek Squad has done it again. Took down my old TV, set everything up quickly (new X950G Sony) while cleaning up the entire area, and put everything neatly aside for me to give my old Plasma TV to a friend. The guys were quick, efficient, and spent extra time with the settings of my new TV as well as my cable box. For $49? I'm very happy. Thanks guys!

The agent was very professional. He connected all my other devices too. He was knowledgeable and fast. Excellent service.

Geek Squad arrived on time and expertly hooked up my new tv, explaining to me what and how it was being done. Very knowledgeable and competent in all respects.

Purchaser's experience levels vary, but no one, and I mean NO ONE has more experience than the Geek Squad. Rely upon them to install and educate you on your latest Best Buy purchase. It is soooo worth it!

Great team. Very helpful. Showed up on time and were very efficient.

We received excellent installation by John and Dustin. They were professional, helpful, and very communicative. They answered all our questions and anticipated ones we didn’t think to ask. Very friendly and knowledgeable.

The techs did an awesome job setting up my new television and made sure everything worked perfectly.

The agents that set up are TV were great. They quickly set up the TV, programmed my cable remote to connect to the tv very quickly. In addy, the explained how the remote for the TZv worked & helped me set up Amazon Prime Video. At this po, I was confident of my ability to add any other streaming service should I subscribe

We were extremely pleased with tech expert, Chris (South Portland, Maine), who has helped us immensely in the past after a stressful move. He is smart, courteous, polite, positive, sociable and kind. He has expert knowledge so we are delighted to have him return to our home every time we need help.

Jeff, the technician, quickly unboxed, and installed the TV and connected it to all my devices. And, he programmed the TV remote to my Cable remote. He, also, showed how to use the features of the Smart TV.

Thw set up guys installed my new TV quickly and installed a wall mount that I needed but didn't purchase ahead of time, they even had it with them on the truck!

The techs arrived as scheduled and installed the TV and hooked it up to my existing sound unit without any issues. They answered my questions and gave me a quick start course regarding the operation of the TV.

They set up the TV. Explained everything to us. Answered all our questions…and we had a lot of them. They were very knowledgeable, patient, courteous and neat. Could not have asked for better service. It is very good to know that if we have a problem, they will be here to take care of it.

The agent set up my TV and set my channels color sound volume. As I do not have cable he made sure my OTA Antenna was working properly. Also he was very courteous.

Very pleasant experience. Agent showed up on time, was very knowledgeable, did his work efficiently, was friendly and courteous, asked if we had questions - all was good.

Geek Squad guy set up my TV in a few minutes. I wish I cornered him so he could have explained all the features of the TV. Owners manual is absolutely useless - the TV serves all my daily needs very well but I'm still in the dark with many of the "smart" (???) features.

The very knowledgeable young man set up our tv very quickly and helped with another small problem on another tv we have. I would recommend this service

My Geek Squad Gal was awesome! Arrived in the delivery window with prior courtesy call. The set was smooth and she helped get me into the 2020's as this smart tv thing takes a little learning curve. She set up my Roku and added the few apps I have to start. She really made a great impression and represented Best Buy well.