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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18762 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 18,762 reviews
  • Rated 5 out of 5 stars

    Awesome guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers, Ethan and T.K. were awesome. Connected all of our equipment..television, cable box, sound bar. We are not tech-savvy people and I had lots of questions. Not only did they take the time but also never seemed to get impatient with me, and they were there for quite a while making sure that I understood it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent.He connected all of my devices to the new tv.He also cleaned the entire area and disposed of the materials in my recycle bin! He was very friendly and worked very efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came before there schedule time with were plus for me. They did great job installing the Samsung tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AN EXCELLENT GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOBBY/OMAR DID AN OUTSTANDING JOB CONNENECTING MY NEW LG TV! BOBBY ALSO SHOWED ME HOW TO USE MY NEW REMOTE TOO. I WAS VERY IMPRESSED WITH THEIR WORK! THEY BOTH RECEIVE AN "A+" FROM A VERY HAPPY GEEK SQUAD CUSTOMER!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation and setup by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service by Geek Squad in delivery and installation of my Samsung TV. After a quick setup and installation, they were more than willing to answer my questions and provide other information related to connectivity with Wi-Fi and tutorial for use of Remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, professional hook up of new set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad Members came and put together a new stand and installed the new set and sound bar. They also set up operation with Comcast and explained the operation of the set along with the remote. They also moved the previous set to a new location as well as reconnecting DVD unit along with other ancillary boxes. The two Squad members were personable, efficient and made the transition to the new set seamless. I would certainly use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt and polite. Very professional and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    55 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service pro was good, it took a while to set the apt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of my Samsung 55 Inch Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied overall with the setup of my Samsung 55 inch smart television set. The man and woman from the Geek Squad who came to my house are trained professionals who knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast and efficient, set TV up and made sure it was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greek squad is the grearest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did a great job and a quick one. He was very professional and cordial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nervous at first about having someone come into my home but after they arrived and started working I became totally at ease. They really knew what they were doing. They were helpful, knowledgeable and answered any questions i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad tech!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed the old unit, installed the new unit and connected everything very quickly and neatly. She was very knowledgeable and explained everything to me in great detail especially to me a "tech dinosaur" that was very easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Party Installer was Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party contractor came on time and Chris Duncan was very professional, efficient, knowledgeable and polite. He ensured all my questions were answered and took away my 8-year old non-working flat screen for disposal. I had a third party provider for installation and delivery since I wanted it delivered the next morning. I am very happy with the service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup. Dan came in and went right to work. He is very knows what he's doing and is very nice. He answered any question I had and showed me how to make changes with my sound bar if needed. This is the second time Dan has done a setup for me and really recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin is my hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was my geek squad contact for a television install and as far as I am concerned, the man deserves a promotion and a hefty raise. The man was obviously knowledgeable and very patient with an un-technical old guy (me).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cesar set up my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cesar did an excellent job in connecting my TV and programming. He was ver professional and knowledgeable. I just purchases another TV and wojld hope that Cesar can come to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD is lucky to employ TOM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom was the best installer we have ever encountered! Professional and friendly but very thorough with all aspects of the install. Answered questions , Gave recomendations which we instituted with great results. Respected our home and took all trash . Thanks Tom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service is well worth the money. They will set up Flat Screen TV'S, Soundbars They will program everything and make sure everything is working properly. They will assist you with any questions you may have of all your entertainment equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service, they showed up when they said they would, got my TV's in and put the stand together in 30 min (which would have probably taken me 3 hours) and had the TV mounted in no time flat. They were very friendly, too and, as a bonus, took all the garbage with them when they left. I was really impressed.

    I would recommend this to a friend