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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up everything and explaining the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV plus a sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Home Theater Geek Squad agents installed our new 65” Samsung TV. They also explained the possible need for a sound bar. They hooked up the sound bar to demonstrate the more sound quality. I bought a Sony Sound Bar from your agents to complete my new TV viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the gentlemen that installed my TV, Angel and Chris did a spectacular job. They were friendly and professional and answered all the questions I had. I will request them should I need installation of anything’ else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jimbo & his co worker were absolutely outstanding. Very professional removed old TV and made sure our new LG was up and running properly along with making sure we completely understood the functions of the TV & Remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very friendly staff prompt and accurate with care and knowledge worth every penny to have peace of mind knowing its done right and im not risking my 3000+ tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always provided superior service, from cleaning a virus from my laptop to the recent delivery service. The set up was quick. The guys completely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kevin is employee of the year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are not enough adjectives in the English language to express my gratitude for the service provided for me by Kevin. Some may say my review is a little overkill. Absolutely not. Kevin was not only knowledgeable but courteous, kind, and patient. And believe me, with me, you need patience . He needs a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad eagles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Tech’s arrived with all the tools for the installation. Job was done quickly and professionally. We would have no hesitation referring them to our family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fast, great job installing three TVs in our home. We appreciate their knowledge and expertise. We didn’t have the knowledge to do it ourselves and they had the installs completed in no time at all! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic and good sound. Controls are easy too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Operation: Flat-Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks came in like a commando squad, one securing the item to be installed, while the other kept a lookout for outlets, cable connections, open USB ports, and any other items that might aid/impede the installation... They held a brief confab: The words "A-7 Scenario; implement Alpha 4 protocols" were muttered, and a nod from Geek II as they began the job... A blur of wires, as they connected my old electronics to the new, and a quick system confirmation... Geek Leader: "Here's your remote; fire it up", I tentatively pushed the button, and gasped as the new gear flashed into life... "Your briefing, Sir"... Geek Leader quickly ran down the functions, and trouble-shooting directions, should there be any problems... There weren't... They were too skilled, too precise for anything like "errors" to creep into their minds... A few seconds later, they had taken the old gear into custody, and were walking it back to their van... Just like that... They were gone... Another successful mission...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from old plasma TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad deliver and install my new LG TV and I'm glad that I did. The Geek Squad technician, Ken, assembled the stand, placed the TV where I wanted it to be, and connected the TV to other video components. Ken also showed me the TV's various features and patiently answered any questions that I had. I'm completely satisfied with the services provided by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and perfect. He did everything I needed, especially all of the connections. Remote worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We were extremely pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very profession and installed TV quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very courteous and helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and set up a 65” TV quickly and courteously. They even requested that we uncrate our dogs and took the time to play with our fur babies for a bit. (Most people are scared of our bigger dog, so he loved the attention!) They gave us a specific time block, arrived on time, and communicated along the way. Definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to schedule appointment. Professional, friendly, and quick installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size for my bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is perfect and it feels like I'm in the room with the people on the TV. Color is perfect, everything looks so real. The sound is incredible. Frankly if you have been watching an old TV and then switch to the newest technology, don't be surprised at how shocked you will be at how different everyone looks and how you will now be part of the experience you are watching. You deserve a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent TV Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support provided with install to include taking away old TVs. The technician orientation was helpful and even set up the standard apps and taught me how to add more apps. I fully understood how to best use my new smart tv fully. Did a nice job keeping things clean and placed exactly I place of old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGH FIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who delivered and set up our new TV was excellent. Not only professional and friendly but made sure we understood how to access options on the set. We were extremely happy and grateful for the time spent with us so we could understand the operations as we are senior citizens. Very happy overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ installation service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was really exceptional, from the pre-installation checklists to the regular updates on the delivery. The guys who did the installation were very courteous and knowledgeable.

    I would recommend this to a friend