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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation Beautiful picture Easy operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was awesome, friendly, dealt with my (amiable) dog, and the oddities of our install. plus a donation to St Judes. I would absolutely hire them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austen & Sami were the best. They knew what to do when coming in to install television & did not take no time. Both were as a team & communicated to me. Keep up the great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed and Setup TV Very Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! TV was installed and setup very quickly and efficiently. Geek Squad agent showed us how to work everything. He was very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came thru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician arrived on time and prepared. He brought our new tv with him and took away all the boxes when he was finished. Definitely worth it to not have the hassle of doing it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed this TV quickly and efficiently and helped me understand the components. The TV is great! My wife had to confront me about spending my whole day just watching. Thanks for making this great buy available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optimized Settings on the TV During Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was professional and very conscientious. He personally went through the multiple settings to ensure my viewing of the new TV optimized its capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out and delivered our new t.v. were great. They handled everything very professional and made sure I knew how to navigate our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The installation of my new fire TV was quick & all went well. The service techs were very nice & careful to observe safety standards. Also they made sure I knew everything I need to know to take full advantage of my TV even programing my controllers for me. Worth the extra cost for how easy it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job of setting up my new TV. They even set up Netflix so it was in the TV and I just had to say the word and it came on. I didn't know the TV could do that. I offered the 2 guys money to move and set up my old TV into another room. They did it and refused any money. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed my TV was SUPER! He was knowledgeable, helpful, friendly and just a great person to help someone who knew little about what to expect with a smart TV! I'd say his name but not sure I should....starts with an A and ends with an O : )

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flat Screen 50 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for the price The picture is very good , Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent Austen was very knowledgeable, courteous and professional! Very happy with the experience as a total tech membership free delivery and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two excellent installers. Well worth having these two deliver and install the tv! Glad we paid for elivery (and haul away old TV).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was included with the Total Tech protection plan. The TV was delivered & set up in the room of choice. We chose to have it on a stand, but they would have mounted it to the wall if we desired that option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came to set up my T.V. were excellent. The only problem I had was the time frame given for delivery 8 hrs - a little long and trying to check throughout the day no one could give me a better answer than between 12 and 8 p.m. The time frame for delivery would make me think twice about ordering from Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Picture is great and all the features are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was communicated & right on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bram went over & above to get me ready to work this TV. Took my call after he left my home & checked later. Texted him today & he responded. Couldn’t ask for better service & response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen arrived during the window I received in my email. They worked efficiently and set up both TVs quickly. I also appreciated that they removed my old TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Integrity did Geek Squad As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrity was assigned by the GeekSquad. They were timely, polite. However the tv 65in wows. Tad too tall. We are seniors andthey arranged to return it and we repurchased a 55in. They returned and did again very professional service Even set the boom box so we only use one remote. They hauled the old tv away.

    I would recommend this to a friend