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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18767 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 18,767 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the tv and did a wonderful job of explaining how the tv worked. He set up all my apps for me. Disposed of the huge box the new tv came in. He made sure I knew how to work all the controls before he left. I was very impressed with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, quick, friendly, very knowledgeable and could answer questions quickly. Explained how it worked and got me going great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont try on your own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that i could handle getting a couple of friends and setting this up by myself. Im so glad i didnt. The steup was done quickly and the signs of experience were obvious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous, knowledgeable and Covid compliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician set-up my new smart TV and connected it to my cable service. He arrived on time, was friendly, knowledgeable and professional. He showed me how to move through the various screens which was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV with Ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very quick and polit throughout the whole process. Ensured 85 Inch Samsung TV was properly hooked up and showed me how to operate it. Even ensured area was cleaned up prior to leaving. Excellent process by the Qeek Squad, Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing my bew Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and set my channels color sound volume. As I do not have cable he made sure my OTA Antenna was working properly. Also he was very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did another outstanding job for us. They set up our TV and took care of all the apps, etc. that need to be done. Best service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained what they were doing, and why. Very smooth install..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and set up our Sony XBR-55X850D tv, Sony HTCT790 sound bar, and Sony blu ray player. I highly recommend this service as the guys were professional and set up the equipment correctly. They were also very patient in helping me understand how to operate the equipment, to modify the set up, and to troubleshoot. I have had no issues with this equipment. Also, they hauled away our 15 year old Sony Trinitron tv - all 150 pounds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guy was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was knowledgeable, efficient and very nice. He was very professional and informative. Grest service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new and remove old tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men showed up. My old tv was very large and HEAVY. Without batting an eye, they removed the old beast. Then, placed and completely hooked and set up the new Sony Bravia OLED. They took the time to make sure all settings were optimized and to my satisfaction. It was expertly and quickly done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes and set up my tv quick and easy t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of best service you get from geek team Quik response and better performance I ever see and provide warranty delivery and back up support all for free and they remove old y v or Appliences for free of cost nobody beat this deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed 65" TV and sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was friendly, polite, thorough, careful, and knowledgeable. Instructed me on remotes, menus and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two excellent installers. Well worth having these two deliver and install the tv! Glad we paid for elivery (and haul away old TV).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to schedule appointment. Constant update on arrival date and time. Arrived right on time. Got to work setting up tv with necessary computer settings and streamer settings. Very polite neat with removal of old set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SMART TV SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job setting up my TV and making sure my favorite apps were loaded. Ensured I was able to access programs before he left. Excellent support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad= AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were extremely knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv, great picture, very pleased with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad tech went overboard to professionally install our new t.v. And spent time making sure that we (both over 80) understood the basics on how to operate this OLED LG 55”. He was more than helpful and cleaned up after the installation.

    I would recommend this to a friend
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