Customer Ratings & Reviews

This was a fantastic experience with these two Geek Squad techs. They had to come in and fix issues with my new tvs from a previous call made by an overflow tech. They were very respectful to us as Seniors and very prepared for the Covid experience. They were very patient and very clear in explanations of what needed to be done. I am happily a contented Best Buy customer once again because of these two techs. They need positive feedback from their management. Thank you.

Jamie and team are total professionals and did a great job. They were great about getting the job done, walking me through setup pieces, and approached their work as if it was going in their own house. Simply unbelievable how great they were to work with. Jamie even wrote me a follow-up email to help me with a future appointment. I will be highly recommending the Geek Squad to everyone moving forward.

David and Marco installed 3 TVs, a Sound bar and a Stereo System. They did a great job, very professional. They knew exactly how high to place the TV mount for best Viewing. They also set up my stereo system and even ran the Equalizer sound Check for the best sound quality from my Pioneer Receiver. I highly recommend the Geek Squad for installing your TV's on the wall and help make moving in a breeze.

Geek squad was polite and efficient, but didn't really provide much in the way of education to enjoy use of TV going forward. There have been more "glitches" than I would have expected for a new product. The most annoying being the loss of wifi connection. Volume adjustment is frustrating to say the least.

The Geek Squad was very professional and courteous while installing my my mount for our new Frame TV. They explained what they were doing and asked us for our input so that we were both on the same page.

I usually do installs by myself but since I was needing to install 3 TVs I decided to treat myself to the Geek Squad. This turned out to be a really pleasant experience! Mark and Edwin arrived within the window even though the weather was frightful. They prepped and installed the TVs efficiently and at optimal heights with no issues and kept the house clean. They provided great communication and were finished in no time, if you are like me a DYI type, you are missing out on the work of professionals who are eager to please and excellent at their job.

The guys were great and did a great job mounting My TV would get them again if I need them.

Installation went smoothly they hooked up all of my devices, instructed me on use of remote and cleaned up after.

100 inches of the most beautiful picture- and the setup was so easy

The geek squard was terrific. I had a new tv installed and another relocated. The geek squad did a great job. Knowledgable, personalble, and effective.

THE "GEEK SQUAD" IS PRICELESS! THEY WERE ON TIME......THEY KNEW WHAT THEY WERE DOING.....THEY WERE FINISHED IN "NO TIME".....THEY CLEANED UP AFTER THEMSELVES.......I WOULD RECOMMEND THEM TO ANYONE......THEY WERE FABULOUS!!!

The best install service ever! These guys were detailed oriented and were pickier on alignments and height than I was.

The Geek Squad are the Best!!!! They are friendly, efficient, helpful, and do great work. I will sign up every year with Best Buy to have the Geek Squad perform any needed digital in my house.

The Geek Squad installers were great! They were extremely knowledgeable and very helpful. They showed me how to operate the new TV and sound bar and were sure everything was working properly before they left. I was amazed by their knowledge of the technical aspects of the TV.

My tv was mounted exactly where I wanted it. Also I had great communication, and reminders, regarding my scheduled appointment time.

delivery guys were polite and cleaned up went thru remote operation a credit to best buy customer service

The two agents that they set up my 85 inch TV where amazing. Very quick and professional. Its a newer home and they treated it as so bringing on the TV making sure nothing was scratched or damaged. They instantly put on some shoe covers without me asking them to and after the TV was mounted they stayed and helped me program the TV to my likings.

I have to review this for the chance to get a gift card

This was my first time utilizing this service and it was worth every penny. The Agents were extremely professional and right on time. They did a fantastic job mounting and securing both of my televisions. In addition, they went out of their way to make sure my job was done that day even though one of the televisions had been damaged prior to the arrival at my home. They secured a replacement, put it on hold, went to pick it up, transported it back to my home, and had it installed that same afternoon.

The team that mounted my tv did a superb job and were very knowledgeable. I would highly recommend them for installations.