Customer Ratings & Reviews

Qamar and Brandon were great. They set up the TV and made sure everything was connected and patiently showed me how everything works and let me run through all the processes twice to be sure I got it. They made it easy!!

The Geek Squad was great! Timely, knowledgeable, friendly and speedy.

The installation was excellent. Brandon and Jake did a super job. They stayed to make sure everything with Comcast was working. Patient to say the least. Very impressed

The agents were very friendly and mounted my tv's with exceptional care.

Best Buy installer was fantastic! He called me in advance, showed up at the scheduled time, was efficient but careful installing the TV and had a great attitude. Could not have asked for a better experience!

I have used geek squad multiple times for installation and they were fantastic. They were quick, professional, courteous and very knowledgeable. They answered all questions, hooked up all the devices and made sure everything was working properly before they left.

The installer is very knowledgeable, helpful, and approachable.

They mounted my 2 TVs and connected them to all of my devices.

Mounted big tv expertly and efficiently and we’re on time

Fantastic as always, the GEEK Squad never disappoints

Great customer service . Made sure everything was working properly!!

Had geek squad deliver, mount and set up Tv & sound bar. They took their time and answered all the questions this “old boomer” had, they were wonderful! The lead geek squad guy “Tommy” was so helpful, even checked with me after the install to make sure everything was good! Can’t say enough about the geek squad from Barboursville, WV!

The tech came out and was very professional as well as knowledgeable about the TV and mount he was installing he even heloped me find the perfect spot for the TV to be mounted. He was quick professional and cleaned up any and all mess and trash from the install as well as teach me the basics of what I needed to know to work everything and get the most out of what equipment I have hooked up

OUR INSTALLER WAS THE BEST. HE WAS VERY FRIENDLY AND KNEW WHAT NEEDED TO BE DONE. A+++++

I want to thank Best Buy Geek's Austin Jones and his associate for the best service and knowledge in their help for my TVs and other tasks. My Total Teck annual contract is well worth the cost for a number of years. Thank you!

thye did a great job but way too expensive for the service!

Quality installation. Fast and professional. I will use them again.

We are big fans of the Geek Squad. We’ve had several different teams out to do installations on new electronics and every one of them have been great. I can’t say enough about their knowledge and professionalism. Kudos to Best Buy for finding such a great team.

The job the geek squad was excellent. Unfortunately they didn't show the date they were supposed to be there. They did however make it a point to fit into their schedule the next day. Customer service provided a date that was unacceptable, but the supervisor intervened and provided a suitable date and time

The Geek Squad installed a wall mounted TV and did an expert job in doing so … Professional, knowledgeable, focused … Answered all our questions and left the site clean and trash free … We are happy campers!