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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1618 reviews

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    Rating 4.0 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,618 reviews
  • Rated 5 out of 5 stars

    Great service and installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had four TVs to mount including two new ones recently purchased at Best Buy. As they open the box on one of the new TVs, they discovered it was damaged. They never hesitated and contacted Best Buy on my behalf and went back to get another one. They did a great job installing all four TVs, clean up afterwards, and took the excess packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dynamic duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and they were on time made made a quick job of mounting both TVs cleaning up behind themselves they were pleasure What are you upgrade my movie room I want to same guys back. Great job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so kind, polite and professional - truly great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Strikes Again...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and were very professional and quite knowledgeable about the mounting procedure. They explained everything as they proceeded, and answered all my questions. They also took all the packing material and the large box my tv was in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Schedule appointment to have my 85 inch TV mounted on wall to geek squad agents came to the house . The gentleman were very professional they did an excellent job I would highly recommend the geek squad to mount any television you may have in your home . They were fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another outstanding service install by the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prompt, professional and on time and will use them again on our next purchase for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had four smaller TV's installed in four bedrooms of a vacation home. The Geeks did a wonderful job with all of these installs. Could not ask for a more professional result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, clean and did a great job with the install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD AT THEIR BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time, wore masks and booties, did the set up in good time and cleaned up after themselves. They answered all my many questions and were very helpful and courteous. THANKS so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tech was great, tv not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great and clearly cared about doing a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keep the good work up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad was on time and did a very nice job. I highly recommend Geek Squad and assure you that the membership pays for its own very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing. They came in our home, set up, and had our Televisions up and working in no time at all. They cleaned up and it was if they had never been here. Very pleasant and helpful and with us learning how to operate the remotes also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was outstanding. Will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agents were AMAZING!!! So much help!! And so personable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my v took their time and ensured I liked the placement before drilling any holes. They worked fast but did everything with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen TV reinstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, as the Geek Squad was installing a Roku stick , a power surge occurred and our55” TV shorted out. No replacement starter was available, but due to design change of a smaller outside frame, a 65” replacement fit in the same spot. I purchased the new TV and it was installed quickly by the Geek Squad the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at BestBuy was wonderful the installed 2 tvs at my office. They were on time, professional they also set the tv’s up by connecting to WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will only use this service going forward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a ton of time & effort on my end. They were professional and did a great job. TV was fully operational when they left. Listed to my feedback, gave me options, and offered their expert opinions when asked. Overall great experiance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team performed far above expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team that helped set up two entertainment spaces and went above and beyond the "scheduled service" to ensure our systems were set up, working, and integrated.

    I would recommend this to a friend