Customer Ratings & Reviews

The Geek Squad was amazing. They came in our home, set up, and had our Televisions up and working in no time at all. They cleaned up and it was if they had never been here. Very pleasant and helpful and with us learning how to operate the remotes also.

Excellent Service! Very knowledgeable staff. You never go wrong with Best Buy.

The squad was fantastic while mounting my new TV. I needed them to return to adjust the wall mount (not their fault) and it was done no problem and no additional charge. Would highly recommend.

Saved a ton of time & effort on my end. They were professional and did a great job. TV was fully operational when they left. Listed to my feedback, gave me options, and offered their expert opinions when asked. Overall great experiance.

Excellent service! Super knowledgeable! I had the wrong mounts for my TV and he had extra available with him for purchase and was able to get it done. 5 stars!

Great installation crew. Installed my new TV and connected my receiver and streaming devices. Very knowledgeable and cleaned up after cpmpletion.

Travis and Andrew , these guys were amazing new what they awere doing …..very satisfied with my installation and your knowledge about Audio and Video. Would definitely highly recommend these guys to anyone who’s making a purchase at Best Buy!

Geek Squad support technicians are awesome! These guys are so good at what they do. We are so appreciative of their professional help.

When they actually came the Geek Squad installation personnel were top notch and delivered good quality service. The automated scheduling system was awful though and it took several tries (and scheduling from work) to get it right.

Always ask for the Geek Squad and make sure they don't send a third party contractor. That's how you will get the best and quickest TV installation.

Chris and John did an excellent job installing my cameras. Very polite, knowledgeable and answered all of my questions. They went above and beyond my expectations.

The team was very professional and answered my questions. They were very knowledgeable about the steps I needed to take in order hook up my cable.

Great job mounting and connecting my TV. They cleaned up everything.Other than seeing the TV, you would never know they’d been there.

We were impressed with the quality of work, timeliness and overall professionalism of the installers. They worked to satisfy us and exceeded expectations!

Excellent service from start to finish! He was polite, answered my questions, confirmed my desired placement before install and showed how to use when done!

Very knowledgeable and friendly. They were very good about keeping you updated when they were coming. They handled TVS very delicately.

My installers were the best!! They worked well together as a team. I had 4 TV's mounted. They connected all my components & made sure all was working properly!

Unfortunately, as the Geek Squad was installing a Roku stick , a power surge occurred and our55” TV shorted out. No replacement starter was available, but due to design change of a smaller outside frame, a 65” replacement fit in the same spot. I purchased the new TV and it was installed quickly by the Geek Squad the next day.

The Geek Squad guys are great. They are efficient and respectful of our home. They clean up afterwords and they make sure we understand how to use the new TV’s

Fantastic mounting for wall especially since TV is on one side of guest bedroom so the extensions about 6" up down and sideways so both guests can enjoy TV. Worth the money!