Customer Ratings & Reviews

The technician moved TVs from one room to the other being very polite and professional

Great guys, took their time and made sure everything was perfect before leaving.

Very clean and neat installation by the technician.

Mounted 3 TVs without any problems. Hid the cables and control boxes. Was very neat cleaning up any plaster from drilling in walls. Installer was very pleasant.

the agents mounted our tv in the bedroom so quickly! very efficient!

We continue to get high quality service from both Best Buy Stores in Anchorage.

The agents mounted my TV. They did a very good job.

I was very impressed with the recommendations and level of ease with which the Geek Squad came out, mounted and installed my TVs. This was my first time using their service and would definitely use them again.

Geek squad did a great job mounting our tv in our son's room!

The geek squad at Best Buy is the greatest installed and no mess

The agent called to cancel a few hours before expected delivery. We had waited a month for the delivery date. He promised to come 3dsys later, but got no confirmation. Called BB and was told that agent could not reschedule as he was a third party and wait for system to update same day. Did not update, made several calls as directed. Got passed around, no resolution. Got a case number, told issue was escalated and would receive call next day. Received text to reschedule. Checked BB first available, 3 weeks away. Called and case numberade no difference, told to wait 48 hours for update again. Terrible customer service, just reading corporate dialogue and placating with lies. No accountability. They cancelled appointment and expect us to go back to end of line and wait another month.

Very satisfied with my purchase, no issues all went smoothly

I had 2 tv's mounting on the wall. Justin and his partner was great! They was neat, professional, and did an excellent.

Excellent service… installer was super knowledgeable and very detail oriented

Good quality and strong. Working well for us and definitely recommend it

Great service. Stayed until everything worked, even when I had to be on with CenturyLink support.

The installation went very smoothly. The techs were quite professional.

Even though this was a third party install, the team was very, very professional and good. Highly recommend

Great service by tech who installed mount and TV on the wall.

John was FANTASTIC! I highly recommend him for any geeky stuff you have to do!